ZOYA LUXURY RESIDENCE

Every things was good , i like the AC and big rooms in the apartment,and it was 2 bathrooms in the apartment with 2 rooms.

The the rooms were very spacious and opulent, the staff kind and helpful, and the location was convenient as well.

We had wifi issues- the TV barely worked. Thankfully the staff was very helpful though and put in a lot of effort into solving that issue. During our short stay, we also partially came for the spa facilities but they were unavailable (likely due to some issues), so we were quite disappointed.

It was very close to everything and staff were extremely helpful with everything we needed. Thank you Shawn nd Isaac. Amazing staff

The accommodation is situated in an excellent location, with easy access to bus, tram, and metro stations, making transportation very convenient. Both the hotel premises and the room/apartment were clean and surprisingly spacious. Additionally, the staff was polite and professional in all our communications, which made the initial impression very positive.

However, the stay was overshadowed by the lack of basic housekeeping services. While I appreciate the eco-friendly approach of not changing towels daily, the fact that no cleaning is provided unless you pay an additional fee of approximately €35 is unacceptable and excessive. This policy significantly diminishes the overall quality of the stay and leaves a negative impression, as basic maintenance should be included in the price.