Hotel Henry Bacalar

The staff was super friendly. It felt like a home stay. The location was perfect. A short walk to the lake or in to town. Nice pool and private parking was a big plus.

The room could have been a bit more clean and some maintenance could be done. The water pressure in the shower was very low. But overall we had a good stay.

A lovely little oasis behind an unassuming front. Lovely garden with pool. Helpful host. Great location. A/C rooms- simple and clean.

Our family of 4 enjoyed the many comfy beds, the lovely pool area, the lush gardens, the dogs and cats, the endless drinking water. The staff were kind and helpful. She offered us umbrellas for our walk in the rain. When we came back from the lake with wet towels, she switched them with fresh ones. They showed us where a fridge was so we could keep drinks cold. They offered cookies and instant coffee. I recommend this hotel for budget and if you don’t mind a basic room.

If I’m getting picky, they don’t clean the rooms which we don’t mind, but the rain splashed mud on the patio which tracked into the room and we really needed the inside and outside floor swept regularly.

Staff is nice, pool area is charming

This hotel is really recommendable for families, as it is closed from midnight to 7 am (even though they can make an exception for you). We had a double room near the reception and it was quite noisy and dark. We felt is was quite pricey for how simple the room was