Le balcon de tanger

The facilities and location are great

The staff member was not helpful. There is no place to store your luggage on the last day. Its a bit expensive and you can get something better for same price

Location

Small room very noisy street

Excellent location near the port if you’re coming in on the ferry. Right next to the Kasbah. Wonderful manager, who is very helpful with anything you need.

Good location, decent value for money at around €30.59 per night, and the regular staff were polite and helpful.

Half of this score goes to serious hidden charges and the extremely unprofessional and intimidating attitude of the hotel manager. Please be very careful with extra charges: • Breakfast: €10 per person (I thought it was free while eating) • Airport taxi arranged by the hotel: 250 MAD Both prices are about 4–5 times higher than normal prices. More concerning issues: • These prices were not clearly displayed on the Booking page (I checked several times and could not find them). When I questioned this, the manager claimed it was “my phone’s problem”. He took my phone without my consent and searched for a long time. He even tried to change my phone language to French without permission. This made me feel very uncomfortable and unsafe, and I was forced to pay. Payment handling was also problematic: • I asked to pay by card, but the manager insisted on cash only. I paid €40 in cash (total due was €38: • €20 for two breakfasts • €18 for two nights of city tax • He then said accepting euros in Morocco was illegal and demanded 440 MAD instead (normal rate approx. 1:10). As I was about to leave the country, I did not have enough MAD. •In the end, he very reluctantly returned €2 — in moldy, damaged banknotes