Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Accessible by lift and more
About this apartment rental
DIFY Splendide - Jean Mace is located in Lyon, just 3.3 miles from Fourviere Roman Theater and 3.6 miles from Musée Miniature et Cinéma. The property is around 1.2 miles from Musée des Confluences, 2.7 miles from Lyon Part Dieu Train Station, and 2.
DIFY Splendide - Jean Mace is located in Lyon, just 3.3 miles from Fourviere Roman Theater and 3.6 miles from Musée Miniature et Cinéma. The property is around 1.2 miles from Musée des Confluences, 2.7 miles from Lyon Part Dieu Train Station, and 2.
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Key access
Fire alarm
Ratings and reviews
7.1 / 10.0
Good(51 Ratings)
100% verified reviews
6.0 / 10.0
Calm apartment full of the French minimalism.
Cleanliness was very fine, the general location was in a calm neighbourhood. Quiet and fine. The kitchen was well equipped.
For 3 people and two nights we got only one bath towel and two smaller! And for the group only one roll of toilet paper!
1.0 / 10.0
Evitar este alojamiento si no se quieren disgustos y estrés en las vacaciones
Llegamos al alojamiento a las 20.00 y no tuvimos ningún problema para entrar en él.
El problema empezó cuando abrimos la puerta y vimos que no había sido limpiado de los clientes anteriores: sábanas usadas, toallas por el suelo, platos sucios... Un desastre.
Llamamos al teléfono de la oficina de DIFY, pero al ser domingo, no había nadie. Lo peor es que, al día siguiente, era 14 de julio, fiesta nacional y también estaba cerrado.
Nos pusimos en contacto con un número de teléfono y WhatsApp que nos había contactado días antes de llegar. Lo mismo: nada. Lo denunciamos a través de su app. Nada.
El siguiente paso fue llamar a Booking y, para nuestra sorpresa, tampoco solucionó nada porque habíamos podido entrar en el alojamiento. Sólo buscan una alternativa si no se puede acceder al mismo, si no, se lavan las manos. Claro, pudimos acceder a él, pero no usarlo... En fin, le dan al anfitrión 24 horas para responder y mientras, te buscas la vida.
Para ese momento, ya eran las 22.30 y con niños, no contemplamos ir a buscar alojamiento alternativo por Lyon. Así es que dormimos en el coche.
Al día siguiente, nadie se puso en contacto con nosotros, como Booking nos prometió. Volvimos a hacer la misma ronda de llamadas y, hacía las 20 horas, Booking nos dijo que alguien iría a limpiar nuestro apartamento. Y así fue, pero a las 21 horas. Es decir, que estuvimos dos de los tres días que habíamos contratado sin poder usarlo.
Los anfitriones respondieron el martes 15 que tendríamos una compensación económica por todo lo sucedido. Compensación económica, que, a pesar de haber escrito tres y cuatro veces, nunca hemos recibido. Dicen que están esperando respuesta del superior, vamos, una tomadura de pelo.
No es la primera vez que sucede algo así con este alojamiento. El anfitrión es una empresa con muchos pisos y, claro, alguno se les despista y pagamos los usuarios el pato.
Son superestrictos con todo para dejar tirado al cliente...
1 rollo de papel higiénico, 4 personas, 3 días...
9.0 / 10.0
Parfait
J’ai tout aimer, l’emplacement et j’ai surtout adorée la décoration 😁 les enfants et moi ont c’est senti comme à la maison
5.0 / 10.0
Passable
Pas de cafetière durant le séjour.
Serviettes tachées
Ménage sommaire
5.0 / 10.0
Logement dont les équipements ne correspondent pas à ceux mentionnés dans le descriptif.
Le livret d'accueil complet, la facilité d'accès, la propreté
Pas de climatisation (alors que c'était noté dans les équipements), pas de lave-vaisselle ni de cafetière et dosettes café (notés également), volet roulant de la chambre cassé, frigo plein de givre...
Aucune réponse à mes differents messages envoyés !
1.0 / 10.0
Honteux !! Un appartement sale et désordonné et aucune prise en charge.
À fuir absolument ! Je suis arrivée, comme convenu vers 18 h 30. Je trouve un appartement très sale, avec des serviettes en boule par terre, des lits défaits. Impossible de joindre un responsable, le standard saturé. J'ai dû partir et trouver une autre solution de logement, plus onéreuse. Même si ce lieu n'est pas donné. Dans la soirée, je réussis à joindre quelqu'un de très courtois mais impuissant à résoudre la situation. Je me bats encore pour avoir un remboursement intégral. Jamais je n'ai eu une expérience aussi mauvaise sur Booking. HONTEUX !
10.0 / 10.0
Host attento e gentile, soggiorno piacevole e appartamento abbastanza vicino al centro
Appartamento piccolo ma super curato e pulito, c'è tutto quello che può servire, ho potuto addirittura scegliere tra due cuscini per dormire e abbiamo trovato prodotti per la doccia e per le pulizie veloci.
Abbiamo trovato anche disponibili le cialde per il caffè del primo giorno, ma mi sarebbe piaciuto poterne acquistare altre senza andare a cercarle altrove per ottimizzare i tempi
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at DIFY Splendide - Jean Mace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is DIFY Splendide - Jean Mace pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DIFY Splendide - Jean Mace?
We found 7 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and accessible by lift.
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