Barossa Valley Springton Cottages

Loved the gardens and the history. We stayed in the old stables that was wonderfully done. It had everything we needed and was very comfortable. Loved how it had the unique features such as coach lights, wooden rustic doors and door handles, the clawed bath and furniture throughout. The outdoor sitting area was lovely alongside a waterlilly filled pond listening to the frogs. Enjoyed watching the neighbours chooks and turkeys as well.

The listing stated there was a bbq but we couldn’t find one anywhere. This was disappointing as we catered for a bbq.

Very rustic but comfortable and cosy enough. Nice little basket of goodies for our stay.

Was very cold and aircon appeared to struggle to warm up initially so may need maintenance. Had sent a question but received no reply. Didn’t find the local tourist info brochures until halfway through our stay. Yes they were there but not in immediate sight. Would have expected them to be on the table in clear sight. Also not sure where to park as there appeared to be a couple of units and a house in the property.

Really easy to get the keys right near the door.

Nice quiet location, comfortable rooms, the pretty garden and ponds

The property is pleasant, but our stay over Christmas was overshadowed by poor communication, misrepresentations, excuses and inadequate facilities. Signage on arrival was incorrect, and we were “upgraded” to The Stables, where the hot water was off and the washing machine showed an error. There was no oven or stovetop (only two plug in hotplates and an old barbecue), no apron, spare towels, washing basket or matches, and an iron, but no ironing board. Reaching the correct contact was difficult. The manager took 1.5 hours to respond to my call, voice message and text. The signage is outdated and still has the previous owner’s details, although they’d sold six months earlier. The new owner did not understand the issues, and while onsite, could not address them, as she is elderly and “barely able to walk”. Eventually, we resolved the hot water and washing machine issues ourselves. The manager did not respond until approximately 8 HOURS after she’d finally returned my call. It was well past business hours, and getting anyone to assist would have been impossible. The barbecue - essential without a stovetop or oven - was damaged and rusty, and there were no matches. The manager became defensive and suggested that we “check out and go elsewhere”, threatening to leave us homeless at Christmas. Later, the owner called but repeated earlier misunderstandings and offered little practical help. Only when the actual caretaker arrived unexpectedly that evening - after the manager claimed that my husband had been “aggressive” and that police might be called, which was unfounded - did we finally receive calm, practical assistance and access to the Hayloft kitchen if needed. Staying at Barossa Valley Springton Cottages was far more stressful than it should have been. We were eventually able to relax and enjoy our Christmas Day, but better communication, accurate information, and satisfactory facilities would have made it significantly better.