Zams rooms





5.2
(129 Ratings)
"Initially I was not happy with the room I had booked and when I voiced this to the host he was extremely accommodating and changed my room for a much better en-suite room in a different location.
The..."
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4-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet and more
Located within 5.6 miles of Trentham Gardens and 14 miles of Alton Towers, Zams rooms has rooms in Stoke on Trent. This 4-star hotel offers free WiFi. Tatton Park is 31 miles from the hotel.
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Contactless check-in/out
$$$$
5.2
(129 Ratings)
"Initially I was not happy with the room I had booked and when I voiced this to the host he was extremely accommodating and changed my room for a much better en-suite room in a different location.
The..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
Staff where friendly
There was hair in the bed and a yellow stain so it appeared as if the sheets hadn’t been changed
3.0 / 10.0
How staff made me feel . Also how long it took to book in . Also asked for 100 deposit when website said 60
3.0 / 10.0
Location was ok to connect for work
Cost friendly
Location is causing safety concerns
Also property was not cleaned properly
Heating was off during the night
8.0 / 10.0
Initially I was not happy with the room I had booked and when I voiced this to the host he was extremely accommodating and changed my room for a much better en-suite room in a different location.
The room I stayed in was very comfortable, clean and well maintained.
2.0 / 10.0
Place was overall clean, but the bedbugs made that irrelevant... Location is ok
One of the rooms lock was broken, you could get locked inside and could only be open from the outside. One of the party got bitten with bedbugs.
1.0 / 10.0
Landlord is helpful somehow
A lot. Beddings aren't new. It looks like it was just used by the previous client. Shower and toilet rooms are untidy as well as the kitchen. At 10pm there's someone creepy tries to open your door. Not even knocking. I felt it was very unsafe to stay. And the bed has bed bugs and bed sheets still has hairs on it. It was an awful stay experience. Im Very unsatisfied. I better have to think more than 100 times to stay here... It was my first stay and will be my last
3.0 / 10.0
People were screaming. Toilet messey
1.0 / 10.0
Location. Close to an eatery and a store.
Old facility
Cold room
Dirty
Poor customer service
2.0 / 10.0
I left the property and on the same day I found bed bug bites all over my body!!!!!!
7.0 / 10.0
In a bit of a run-down area, but a very short (5-10 mins) walk along a main road into the city centre - where my meetings were and plenty of cafes/restaurants etc. Room and facilities were clean and tidy.
A few more hooks on doors/walls for clothes/towels would have been useful.
4.0 / 10.0
The linen was dirty
Room smelling cigarette and was very cold
1.0 / 10.0
Not a lot!
Very noisy all night long, beds poor
8.0 / 10.0
very close to the town centre
little bit over priced
6.0 / 10.0
Low price, relatively clean, comfortable beds.
No hot water in the morning, room smelled of smoke, had people shouting in the corridors in the middle of the night
1.0 / 10.0
nothing
photos no where near the room, there was two single beds and no room to move around. one box room with two single beds.
1.0 / 10.0
Nothing
If there was anything lesser than a one star, I would give it. I booked a room so I could get some rest, but I never achieved that, as there was noise from next room all through the night. Banging movements, arguements and fight from next door, with loud voices. I reported this to the management but it didn’t seem like they cared. It is very unfair to me cause it felt like I paid £50 plus for nothing. It would have been better off sleeping in the car, I went to work with feeling of headache as I didn’t get good rest at all. It is really disappointing. I feel cheated as well.
1.0 / 10.0
nothing at all you took my money and there was no rooms available so I was stranded Rip off merchants now ya tell me I carnt get my money back
didn’t even see room as explained got there and there was no rooms available but you still robbed my money
8.0 / 10.0
It was a nice size room, plus I was called and texted with information to help me during my stay. Someone also called me to let me know that I left my phone charger in my room.
Found it a little hard to lock and unlock my door at times, but it was okay otherwise. Someone did come to me however to help me unlock it.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Zams rooms. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Zams rooms pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Zams rooms?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and contactless check-in/out.
