Hotel in Puerto de la Cruz
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Just yards from Tenerife’s beautiful Playa Jardín beach, this elegant hotel features an outdoor swimming pool, 2 restaurants, and stunning views of Mount Teide and the sea.
Amenities at AluaSoul Orotava Valley - Adults Only - Hyatt Inclusive Collection
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Puerto de la Cruz
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Nice spacious room.
Great drink selection.
Great view of the ocean from balcony.
Shuttle bus to the local shopping centre.
Nearby free 24hr parking, lots of spaces available.
Plenty of activities put on by the resort.
Air conditioning lowest setting was 23 degrees which lead to some uncomfortable nights.
One door in the room didn't close, other door was hard to open/close.
Breakfast - a lot of the food (eggs in particular) was cold by time you sat down and started eating which was very off putting.
"Double bed" is just 2 singles pushed together.
No gym access.
TVs do not have a casting function, or any streaming apps to log onto.
10 / 10Outstanding·Jul 2026
We had a great stay and everything was perfect. The room was clean, comfortable, and well-equipped. We were traveling as three people, and the third bed was surprisingly comfortable, so everyone slept well. The hotel is in a great location, very close to the beach, and it’s also convenient if you’re planning to explore the surrounding area. Another big advantage, is the nearby parking. So, we never had to worry about finding a place to park. Overall, it was a very pleasant experience and we would definitely stay here again.
9 / 10Outstanding·May 2026
Nearly everything went perfectly. Excellent check-in staff. Room was wonderful, comfy, stylish and clean. Pool area was very good, view was good, there is a little free on-street parking along the road next to the hotel. Ok, its a steep hill down to the beach but its not so bad, and this is quite normal in Tenerife.
Food was very good, complimentary local wine was excellent, staff in the buffet were very helpful and there's a chief waiting to cook certain meals for you. Snacks at the pool bar were good, tap beer was much better than expected, vodka was excellent quality.
Not much. I had a great stay. This place is great value!
5 / 10·Mar 2026
Room good, though lacking some features of a 4* hotel, such as tissues in the bathroom.
Food at buffet dinner was execrable. Poor starters, unacceptable freshly cooked mains and dull puddings.
$$$$
Top rated by guests
8.6Excellent
(1,926 Ratings)
"We had a great stay and everything was perfect. The room was clean, comfortable, and well-equipped. We were traveling as three people, and the third bed was surprisingly comfortable, so everyone slept..."
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