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The Originals Boutique, Hôtel-Restaurant d'Alsace, Strasbourg Sud

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Restaurant/places to eat

Bedroom, Breakfast

The Originals Boutique, Hôtel-Restaurant d'Alsace, Strasbourg Sud Hotel in Illkirch-Graffenstaden

Patio, Restaurant/places to eat

7.9Good

(1,125 Ratings)

"The room was clean and best location"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(1,125 Ratings)

Hotel in Illkirch-Graffenstaden

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located in the center of Illkirch, The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud offers accommodations with a spa, just a 10-minute drive from Strasbourg-Entzheim International Airport.

Amenities at The Originals Boutique, Hôtel-Restaurant d'Alsace, Strasbourg Sud

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Illkirch-Graffenstaden

city location on map

Nearby attractions

Parc de l'Orangerie

La Petite France

Stade de la Meinau Strasbourg

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(1,125 Ratings)

"The room was clean and best location"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(1,125 Ratings)

Hotel in Illkirch-Graffenstaden

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of Illkirch-Graffenstaden

city location on map

Nearby attractions

Parc de l'Orangerie

La Petite France

Stade de la Meinau Strasbourg

Available Rooms

About this hotel

Located in the center of Illkirch, The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud offers accommodations with a spa, just a 10-minute drive from Strasbourg-Entzheim International Airport.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(1,125 Ratings)

100% verified reviews

6.0 / 10.0

Disappointing hotel, convenient location

The hotel was very close to the tram stop, yet it was quiet, the bed was comfortable. The receptionist was helpful and preordered a taxi for us.

The room was rather cold, the carpet had stains - both in the room and corridors, no wardrobe to arrange clothes. The breakfast was okay but didn’t offer a variety of fresh veggies. The restaurant was disappointing - the waiter ignored us for most of the time and the wait was really long. I wouldn’t stay at the hotel again.

10.0 / 10.0

Splendid

The room was clean and best location

Nothing

8.0 / 10.0

Wonderful only there for a night would definitely pop back

Staff really helpful and friendly . Clean great room and breakfast was delicious!!

8.0 / 10.0

Perfect stay in Alsace

We liked the location.The staff was also very useful.The suite was small but clean and absolutely sufficient.

We didn't like the location of the WC. It was at the first level. There wasn't any fridge inside.

9.0 / 10.0

Had a good nights sleep. Would stay there again

The staff were very friendly, the bed super comfortable and the room had everything we needed for one nights stay. We planned to eat at the hotel restaurant, but we found out on arrival that it was closed at the weekends. However, we had pizza in the Italian restaurant across the road and it was the best pizza we have ever eaten!! The only downside to our stay was that the price of the breakfast isn’t shown anywhere, so we didn’t have it. Also, upon check in we were made to believe that we were all paid up, but then we checked out we were charged tax, that were weren’t aware of.

1.0 / 10.0

Unfortunately, problems with communication

Location: Hotel is located next to a tram stop, there are several cafes around, a supermarket and a park with a small zoo within walking distance. The room could have benefited from a little renovation, but it was clean enough. Although we found someone's socks in the closet. Booking's customer support team was very polite, patient and helpful in communication with the hotel.

In the morning, day before the trip, unfortunately, we fell ill, so we decided to call the hotel and ask if there was a possibility to cancel the reservation, perhaps with a partial refund given that the free cancellation period had ended at midnight. We hoped for a quick and clear response, either "yes," with an explanation of the conditions, or "no, there is no such possibility", after which we wouldn't have had any further questions. Instead, we spent 2 days on the phone. Initially, front desk replied that "they don't manage orders made through Booking.com (B.)”, and suggested booking directly in the future, then later that "only manager had the authority to address the request" when they received an email from B. But when we asked whether we could speak to manager, we encountered some conflicting information. At first, we were told she was not present on-site at the moment, then that she would be available in the morning the next day, then she would be at 14:30 and so on, till “she's not here and will not be - it's her day off". After that - unanswered calls and even hang-ups from the hotel side. In an attempt to find a resolution, B. consultants sent to the hotel emails and suggested possible options for cancellation or modification, but regrettably, these messages went unanswered. Finally, with the help of B. customer support, we received the clear answer that the hotel staff could have provided when we first called. So we decided to proceed with the trip nevertheless. Unfortunately, due to the delayed response from hotel, we missed our train, losing a day of our planned stay. Efforts to reschedule check-in time were also met with unexpected communication problems, and we were only successful in making the change with the assistance from B.

8.0 / 10.0

Very good

The location, very convenient for the tram into Strasbourg. Nice bars and restaurants around the hotel, good breakfast.

8.0 / 10.0

Nice Hotel for a Straßburg trip

Size of the Maisonette room

A bit expensive for a location 15 min driving outside of the city

7.0 / 10.0

decent place not too far from Strasburg

Good breakfast and comfy bedroom

A bit complicated to access the room with a boogie, parking unavailable despite prior booking

8.0 / 10.0

Nice location, with onsite secure parking.

Location, close to city center (short tram ride), with secure parking onsite.

Poor (noise) insulation, we could hear everything going on in the room next door.

8.0 / 10.0

Very, very good place.

Rooms are big and sound proofed. Wifi was excellent for a change. Police station is next door so security is OK I guess :)... Tram station is under the window but you can not hear it.

Garage is so strange.. If you have big car you need to park outside. Even though I have asked and they confirmed reserved space during my stay I had to park on the street the second night because the garage was full.

8.0 / 10.0

Very good

Liked the location. The room was clean. Staff were helpful.

Would have used the facility but they weren't available. We were upgraded to a bigger room which was good.

9.0 / 10.0

Perfect to visit Strasbourg

Great location, tram in front of the hotel that takes you directly to Strasbourg. Family room was comfortable with 2 floors. Breakfasts were perfect for us. Scrambled eggs, hard boiled eggs, sausage, cheese, ham, various french sweet pastries, little pancakes, all for your musli with fruits etc Very nice and helpful staff. Surrounding of the hotel is also good. It is a nice neighborhood. With Auchan if you want to take some french delicatessen home.

7.0 / 10.0

Good

Nice hotel . Easy to find and not far from the centre.

7.0 / 10.0

Good

the floor in the room was very cold on ground floor ( temp outside was around zero)

10.0 / 10.0

Exceptional

We stayed here in Dec 2022 to go to Colmar and Strasbourg Christmas markets. The hotel is in a nice area with convenient onsite parking for a fee. The room was spacious and clean. It is located right next to a train stop that takes you directly downtown Strasbourg in 20+min.

8.0 / 10.0

great!

Hotel area and surroundings were very communicative (tram stop around the corner, Auchan groceries shop, Christmas market and Saturday market as well!)

pretty far from city center

9.0 / 10.0

Superb

- spacious room also for 3 or r guests - two bathrooms - extremely friendly stuff - excellent café just around the corner - comfortable sauna & steam bath in the afternoon/evening; on Sunday even opened befor lunchtime

7.0 / 10.0

Hotel stay satisfactory

Public transport was close by.

Parking far from hotel

8.0 / 10.0

small details could make it even better but it’s a great place, highly recommended

location, value for money, staff

coffee maker was not as clean as it should, small toilette should have a mirror

3.0 / 10.0

No hot water ;/

We did not have hot water and the hotel room and floor were extremely hot, not ventilated

9.0 / 10.0

missing air conditioning in room

very good

8.0 / 10.0

Very good

Very convenient location in front of the tramway to Strasbourg. Very comfortable room with coffee machine.

Good breakfast, however at peak time refill of missing items is not timely. The hotel is more expensive than other structures in the area, however even outside parking has to be paid apart.

8.0 / 10.0

Very good

Room condition

Looking for the gate 👀

9.0 / 10.0

Lovely hotel to stay

Close to tram station

9.0 / 10.0

Very nice stay

Friendly staff

No kitchen and bar closed at 21 during weekend but there is good alternatives around

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