Eurostars Sofia City

Great location.

Breakfast Feedback The breakfast selection could be improved with a wider variety of options. Eggs should only be cooked and served on one designated morning. All food items should be clearly labelled with allergy and allergen information.

Great location and excellent breakfast.

Small room

The bed was very comfortable. The room was large and there were many hangers for us to put our clothes. The safe was easy to operate. The shower was powerful, with good pressure. The window opened, something very important to us, as we like to have fresh air. Hotel located in a very quiet street, so no noise at night. The Reception staff was friendly and helpful. We were able to walk to many attractions we wanted to visit.

The restaurant is open only for breakfast. Not many options around the hotel for dinner. The breakfast selection was very poor in the first 3 mornings we were there, but improved a bit, with more options in the last 3 days, maybe because there were more guests then. Eurostars Sofia City was not as good compared to other Eurostars hotels we stayed in other countries. No magnifying glass in the bathroom and very poor lighting in the room, especially for doing make-up and any grooming! Even with the curtain opened the internal light did not improve. The Cathedral is very close, but to get there we need to climb more than 10 steps. This was not a problem for us, but it could be to many guests! The area around the hotel is not very inspiring, with some ugly buildings and some in need of repairs, but we did feel safe at all times.

The staff were amazing as was the location

The hotel rooms lack lightning - very dim lighting everywhere. The best lightning can only be found in the toilets next to the breakfast area. Even the breakfast area lacked lighting. Breakfast - lacked variety I thought. Five nights of accomodation and no honey- they ran out apparently and was on order. Yoghurt- only the runny type available, not to my liking. Breakfast - very very average for a 4 star Hotel. Cleanliness in the rooms was average - we have short hair. Finding long hair in the bathroom after it had been cleaned due to the mop they use is disgusting. Positive:- The staff and location. Room size was also good. Not a 4 star hotel !