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Sofia Hotel Balkan a Luxury Collection Hotel

Top rated by guests
Sofia Hotel Balkan a Luxury Collection Hotel Hotel in Sofia
Sofia Hotel Balkan a Luxury Collection Hotel Hotel in Sofia
Restaurant
Bar/lounge
Sofia Hotel Balkan a Luxury Collection Hotel Hotel in Sofia
Don't miss out! Price and availability may change
8.5 / 10
Excellent(278 Ratings)

Hotel in Sofia

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.

Parking is accessible, supplied by the hotel for guests who arrive by car.

Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.

For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.

Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.

In select rooms, the hotel offers visitors access to mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Sofia Hotel Balkan a Luxury Collection Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Indulge in the numerous pursuits available at Sofia Hotel Balkan a Luxury Collection Hotel. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.

Amenities at Sofia Hotel Balkan a Luxury Collection Hotel

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
WiFi/Internet
Parking Available
Breakfast available
Laundry services
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Sofia

city location on map

Nearby attractions

Vitosha
6.1 mi
South Park
2 mi
Borisova Gradina Park
1.6 mi
National Palace of Culture Park
0.8 mi

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.5 / 10
    Excellent(278 Ratings)
    9.2 / 10Outstanding·Jul 2026
    Very nice stay Thanks for the complimentary champagne with the Deluxe Suite King bed stay. Fantastic view of the Church.
    8 / 10Excellent·Jun 2026
    The room was dirty and it had glass from something broken by a previous guest. I complained to the front desk and nothing was done. I asked for towels to be delivered the day I didn’t want the cleaning crew to come in. Towels took 3 hours to show up and only because I called again to complain. Last day I had a Do Not Disturb sign on and still the cleaning crew knocked on my door to clean the room. Why would they clean on my check-out day? Why would they Disturb me if I had the sign not to there? I ignored 3 knocks, but she kept knocking which was very rude. I tried other rooms because mine was so dirty, but one had broken curtains, the other had an awful smell like sewage. The only things I liked were the location and breakfast. I would not go back. This was not a 5 star hotel. Maybe 2 stars.
    9.6 / 10Outstanding·Apr 2026
    Great location, very friendly staff, good breakfast, nice rooms. The gym is will equipped but could use a modernisation.
    5.6 / 10·Jun 2026
    Centrally located to main sightseeing areas, and next to Serdika train station which is convenient. Staff are formal, not overly friendly. Room is neat, but dusty in some areas. Had issues with the curtain and bathroom door not being able to be closed. Maintenance was quickly dispatched which was great. He fixed the curtain, but looked at the bathroom door and said 'big job', then walked off. He never came back to fix it the next day. Had an issue with a double booking being made due to a third party website glitch which resulted in me being charged twice for identical bookings made for the same dates. Had alot of issues trying to get refund from the hotel (who were adamant that they weren't going to refund the duplicate booking charge as it was a 'non-refundable' booking. Yes, I understand what this means - however, I'm appalled that a "five star hotel is so greedy that they chose to keep the small amount (around $210 AUD) for the booking over showing some good will and making an exception when they can clearly see it's been a double booking. Staff kept giving me the runaround eg. see reservation team, they're not working on weekends, talk to the agency instead etc. This will surely cost the hotel more in word of mouth & reviews from myself in future.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Sofia Hotel Balkan a Luxury Collection Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Sofia Hotel Balkan a Luxury Collection Hotel pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Sofia Hotel Balkan a Luxury Collection Hotel?

    We found 20 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and concierge services.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.