Modern apartment close to central London (zone 2)

The apartment was very clean and beautiful and we had everything we needed ♥️ The personal was very friendly and they helped us very fast whenever we required assistance 🙏 Thank you again! ✨

Good space. Easy to access. Communication with the property staff was good. The space was practical and we had everything we needed. The location was perfect for us but the nearest tube is Elephant and Castle, which is still a 20 minute bus journey away.

The property was largely clean but not spotless. The bedding was washed but quite old. There were quite a few hairs around the property. A little mould in the bathroom but not loads as some reviews state.

The bed was soo comfortable and good size room the location is so quite for London

Nothing

The actual flat is very comfortable and clean - no issues with this The person who picks up the phone to talk if help needed is also very pleasant and helpful Various issues with everything else listed below

Needing to pay 150 deposit in advance - this is a bit excessive and stressful as takes a good few days for it to be refunded No condiments in the kitchen Advice that rubbish needs to be disposed of in bins by flat No parking info until the last min - I asked multiple times in advance pls provide clear info on where and how to park and wasn’t not informed about it until the last minute on the day - you need to write out a code on paper and display in your windshield - we didn’t have a pen and paper to hand. This adds unnecessary stress and could have been alleviated if they told us the process in advance, which I asked for multiple times in messages and was ignored The buzzer/intercom for the flat does not work It is unclear which key lock box is for the flat, you are not told which and just have to try each one My phone got stolen (snatched out of my hand) 5 mins away from the apartment in broad daylight, it is fairly remote and residential so more just to be careful to not walk here alone