Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Offering air-conditioned rooms in the Santa Croce district of Venice, Venetian Palace R&R is a 4-minute walk from Venice Santa Lucia Train Station.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Beachfront or waterfront
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.3 / 10.0
Excellent(446 Ratings)
100% verified reviews
8.0 / 10.0
Excellent location and very clean. Very accommodating and responsive property manager. Definitely recommend.
I liked the location and price.
It was not as advertised but still very lovely.
9.0 / 10.0
Perfect location, wonderful place. Clean & well, maintained has all the required amenities pretty thoughtful Nina f
Clean location amenities
Location comfort
Homely feel
10.0 / 10.0
Fantastic ! Even elevator they have in the building! Across from the train station
Very well located, nice apartment and very friendly and helpful hostess
No comments…
9.0 / 10.0
Nice apartment to stay
Close to train station, room is clean and spacious, equipped with good quality facilities, have a nice balcony.
Have trouble with hot water for 1 night
7.0 / 10.0
Great value for money, central location
Nice location close to the railway station and the canal, plenty of restaurants and shops right next door. We were met at the door with the keys. We arrived early and we could leave the luggage. The terrace was nice and large. Kitchen well equipped. Comfy bed and pillows.
The walls of the property were somewhat thin, could hear the conversation of the next door neighbour in the bedroom. Noises from outside normal in the central city of course. Bathroom shampoo bottle didnt work, had to fiddle with it.
9.0 / 10.0
Lovely apartment in great location.
Location was terrific. Across from train station and near the bus station.
We loved the facilities including, air-conditioning and being able to open the windows and doors onto the balcony.
The apartment also had a washing machine and a kitchenette with cooking utensils which we did not use.
The lift was out of order.
5.0 / 10.0
Liked the location but not the apartment!!
We liked its location. Sofia was very good and welcomed us to the apartment. Lift was not working, so she gave us a little hand in lifting one of our bags.
Our room was on the 2nd floor, and we struggled to take our luggage upstairs. So we expected someone to help us with the luggage while checking out. I called them to request the help, but they were not helpful at all.
Sofa bed was saggy and not made to our expectation! Bathroom fixtures were all very old, corroded, worn out, and also dirty.
7.0 / 10.0
Decent
Location
Sofabed and TV
10.0 / 10.0
Venice at its best.
Fabulous location, easy walk from the Piazzale Roma. Don't cross via Ponte della Contutzione, there are baggage carrier scammers! Cross the canal via Ponte del Monastero and walk towards the Hotel Carlton on the Grand Canal. The entrance is in the Terracotta coloured building next door. Nora met us there and showed us in, she was excellent, considering it was only her 3rd day working for RentRelax. The roof terrace is amazing and perfect for breakfast and evening meals, but could benefit from some shade/parasols. Everywhere is an easy walk or ferry ride from the apartment.
Nothing to dislike.
10.0 / 10.0
Great location with an accommodating host perfect in every sense.
Accommodating staff. Two bathrooms was a plus for our family. Perfect location, close to main train station and the water taxis and ferry station. The location around the property if you walk a bit was so so amazing, a hidden gem. Must stay
Everything was too perfect
8.0 / 10.0
We had a pleasant stay. The host was super friendly, the place was very clean, cold AC, and the soap and shampoo smell s
The location, cleanliness, and value
N/A
10.0 / 10.0
Up to expectations. Great location.
The location is great. 2 bathrooms a plus.
The sofa could be more confortable.
10.0 / 10.0
Would absolutely stay here again.
Location is stupendous. Easy access to train, bus to airport, and right on the Grand Canal. Facilities were comfortable and quiet.
9.0 / 10.0
Good experience
Superb location- close to vaporetto and bus station but the same time silent and at the grand canal , modern and clean facilities, good beds, very nice and spacious terrace across whole apartment
It would be good to add service of ordering taxi to airport. Watertaxi is expensive (150e) while normal taxi from nearby location is 40-45e but it was difficult to arrange for non- Italian speakers
9.0 / 10.0
Superb
Superb location. Good spacious rooms
Sink not functioning properly
3.0 / 10.0
Did not live up to what was said it was all about on web
Only good thing was the location
7.0 / 10.0
Apartment at a great location
Great location
The check in process could improve. We had to walk around and call/text the host. The address was not very clear neither the check in instructions.
10.0 / 10.0
great apartment for our 10th wedding anniversary
couldnt get any closer to the grand canal or the train station , lovely apartment tastefully furnished great views of the canal, 2 bathrooms were great everything you will need
nothing
9.0 / 10.0
Very nice place to stay in Venice!
Convenient location close to train station and water bus station. Supermarkets nearby and very nice view of Venice from the apartment!
No microwave oven. No air conditioning in bedrooms.
10.0 / 10.0
A lovely apartment close to the Grand Canal - a prefect place to explore Venice.
Great location and stylishly decorated. Very comfortable.
8.0 / 10.0
Lovely stay in Venice , excellent property and location. Can be noisy at night and lacks luggage storage
Location was perfect. Close to vaperetto and main train station.
Osteris below was noisy at night. Property didn’t provide any luggage storage so could be an issue if you depart early
8.0 / 10.0
Great place, experience and would highly recommend to others.
Location—on Grand Canal directly across street from Santa Lucia train station. 5 minute walk from train station; 10 minutes from Piazzale Roma which is area that all buses and taxis drop off and pickup. Easy access to p/u water taxis and the Vaporetto, city water buses. A water taxi dock is located directly in front of property.
If traveling by plane, you can catch a water taxi to the property directly as well as to leave for airport from dock in front.
Accommodations comfortable, well sized for 2 couples, and nicely appointed. Welcoming coffee pods to get you started. Large outdoor terrace.
10-15 minute walk to large Coop grocery market.
The best thing about our stay was our host contact, Sylvia. She was quickly responsive to all inquiries (before and during stay), ready to lend a hand with luggage (we were traveling with friends with mobility limitations), and being a Venice native, helped us navigate the transportation and coordination to the airport. She was competent, caring, and very prompt in helping us with all questions. In addition, she is fluent in English which helped us greatly.
The property offers help with an airport shuttle discount as an amenity; also nicely assisted by Sylvia.
Nothing really. Had an issue with the availability of hot water but the host quickly responded to getting it attended to.
8.0 / 10.0
Nice but small
The location and friendly staff
It was too small, I am not sure if it is really 60sqm!!
4.0 / 10.0
not a happy experience.
the location was very near to the train station but needing to the cross a walk bridge with all the luggage
lift not working-- no apologies- just - "its broken", needed to carry all the heavy luggage 2 floors.
coffee machine provided but no cups to drink. the oven was not cleaned-- some old bread crumbs in the oven,
no exhaust in the bathrooms,
the second bed- was an old convertible sofa bed-- in a worn out state.
the bath rooms-- no exhaust-- a message to open the windows after shower- also message to make sure close all windows when leaving the property-- so could not really leave the windows open.
10.0 / 10.0
Great stay overall. Clean, spacious apartments,nice location near train station.
Michela met us to give us the keys and show us around the apartment. We had a great stay overall.
The sofa beds were not that comfortable. There was also a limited amount of cups and drinking glasses that weren't enough for everyone.
7.0 / 10.0
Location perfect , very clean , hope the fixing the hote water issue and keep ac on for your control in general good pl
Location perfect closed to bus and train stations
Hot water very slow and weak, as was not operating by the time of our visit so u need to keep windows opened but bugs not make you sleep very well , no towels paper
7.0 / 10.0
Great Location & Friendly Host
Host was very friendly, bedroom was spacious and the having two bathrooms was nice. Place is very close the the train station and building has an elevator.
We did not have enough duvets for all the guests. Kitchen was not well equipped. Sofa bed was uncomfortable.
8.0 / 10.0
We stayed for one night and it met our needs perfectly.
The property was well positioned, within close proximity to the piazza Roma, and the Santa Lucia Station, making it easy to get around. Apartment had all necessary amenities.
The address listed was not easily identifiable on google maps and took me to a different location. However, the lovely Veronica with the property management centre was super helpful and sent me direct messages to allow me to find the apartment with no hassle
9.0 / 10.0
Superb
The property is 4 minutes walk from the main train station.
Very comfortable stay
Good canal view
The staff was very helpful
We booked quadruple room with 2 room and 2 full bathrooms
10.0 / 10.0
Exceptional
The location is perfect, right next to the railway station and vaporetto stop. The place is spacious, the interior design is verry relaxing with its beautiful pastel colors. It's fully equipped with everything you need for a perfect stay. I loved the terrace also. I loved the choice of fragrance diffuser and soaps. A nice touch was separate trash handling. It was a pleasure to stay there.
9.0 / 10.0
Ideal Location and Value for Money
Location was perfect, the apartment had all the amenities one could need on vacation and the view was amazing. Our host Giorgia was very responsive in helping to resolve any questions.
Nothing
9.0 / 10.0
Superb
Excellent location and facilities. Although we had some difficulties as main circuit breaker tripped off. But got remote support very quickly.
Overall excellent
6.0 / 10.0
Very good, but also disappointing.
The facilities are very good and the room is very spacious. suitable for 3 to 4 people to stay.
The staff is very kind and friendly.
The location is also good, near the Venezia Santa Lucia station though carrying the luggage to cross the bridge (where there are stairs) to the hotel is needed, but it is okay as you can ask the porter to help by giving some money.
The problem which made me gave a low grade was due to the late checkin charge of the hotel. The hotel will charge Euro 30 for late checkin after 19:00 (which I did not know when I booked, or maybe I did not notice anyway). On the day I checked in, the train run by Trenitalia was delayed and I arrived at Venezia SL station after 19:00. This was not my fault and I provided evidence to explain the problem. However, I still need to pay the late checkin charge. For me as a tourist, it was very helpless and disappointing, as this was NOT MY FAULT! As long as this is the POLICY of the hotel, I did not argue and just paid. I hope the hotel will evaluate this late checkin charge policy as to me this is totally UNREASONABLE.
1.0 / 10.0
I wouldn’t recommend this for the price paid …Carlton is better
Very average facilities, in fact washing machine was not working .
We were show the photos of canal from windows but were given us back room . Then we were shown some fine print , but in reality the price for a back room was not sufficient
10.0 / 10.0
we had a very nice stay, clean, comfortable beds, a bit noisy being on the grand canal but we didn’t mind. lots of caffè
nice, big place, close to the train station, comfortable beds, lots of space, very well equipped
squeaky doors
10.0 / 10.0
Exceptional
The space of apartment and the location in the central directly to the canal and very close to multi floor parking, what a nice view we got.
9.0 / 10.0
Modern apartment close to Santa Lucia train station!
The apartment is beautiful and clean very close to Santa Lucia train station. Since we were taking the train from Rome, the location was ideal. The representative who met us was sweet and kind but clearly was very busy handling various guests that day. So we had to wait a bit to get into the apartment, which in 36 degrees heat wasn’t a pleasant experience. The flat itself is very beautiful with a comfortable pull out sofa and a double bed with two full sized modern bathrooms. The location was great to also explore the major sights. In the night though, the neighboring club or hotel had music blaring until 2pm that really impacted our sleep. The property should consider some noise blocking windows or insulation. We also were able to take the bus next day to the airport: a short 6 minutes walk from the apartment.
The music blaring from the neighboring club/hotel late into the night. Having to wait for check in ( not the representative’s fault but the agency should have more people in hand to do the job).
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Venetian Palace R&R. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Venetian Palace R&R pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Venetian Palace R&R?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and balcony or patio.
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