Charlotte's Townhouse

Excellent location - walking distance to all attraction’s and city centre Good house layout and very comfortable Long stay car park just a 5 minute walk away Great house for a large group Excellent communication Shops bars and restaurants all very near

Basement bedroom slightly damp smell Some fixtures and fitting loose , lock fell off a bathroom door as loose screws and same with a blind and some areas needed more deep cleaning - but minor problems

Everything an amazing property

It was all beautiful

We were a 16 people family group and I was worried we were going to be very crammed but the house was perfect! We ended up having even too much room and we were perfectly comfortable

The location was very central, as described. There was plenty of fridge / freezer storage. The bed linen and towels were clean and fresh. It had a homely feel.

A few of the beds weren’t adult sized - only suitable for children - so described as a 15 bed house is very misleading. The basement bedroom smelt strongly of damp and the en-suite shower room to it was dirty. The cleaner was still making the beds and hoovering when we checked in at 3pm (the agreed time). Some of the beds weren’t comfortable to the point that one of my friends slept on the sofa in the lounge. There wasn’t enough seating in the lounge for 15 of us to sit and chat comfortably. How the bedroom layout was described on the website was very different to the actual layout. The outside courtyard area was dull and needed some fresh paint, and the bench seating had peeling paint, and a few cushions on it would have helped. The little touches that make a difference - like having no soap in the showers (was disappointing). All in all, disappointing.