Charlotte's Townhouse

We were a 16 people family group and I was worried we were going to be very crammed but the house was perfect! We ended up having even too much room and we were perfectly comfortable

We had a great stay. The property was in a convenient location, close to the city centre, making it easy to get around. It was also quite spacious and had plenty of room for our group. Communication with the team was excellent throughout, and they were responsive and helpful. We all really enjoyed our stay and would happily recommend it.

There were fans provided, but not enough for all of the rooms, so some rooms became quite warm. The shower pressures weren't the best, although it was still usable. When we moved some of the chairs to make more space, we found a few items that had clearly been left behind by previous guests underneath them, suggesting those areas hadn't been cleaned thoroughly.

We were a family of 7 plus a dog and it was great!! Very spacious, even bigger and better than in the pictures so we were very pleased The location is great, walking distance to everything we arrived by train and it was a 10min walk from the station. Instructions to get in were very clear and communication was great. Bathrooms were also very big and shower pressure and temperature was great which is always a plus!

We stayed over on one of the hottest days of the year, the house was a bit hot and the fans weren’t really helping much, we left the windows open at night and even tho it was a bit noisy it was all good

The location was very central, as described. There was plenty of fridge / freezer storage. The bed linen and towels were clean and fresh. It had a homely feel.

A few of the beds weren’t adult sized - only suitable for children - so described as a 15 bed house is very misleading. The basement bedroom smelt strongly of damp and the en-suite shower room to it was dirty. The cleaner was still making the beds and hoovering when we checked in at 3pm (the agreed time). Some of the beds weren’t comfortable to the point that one of my friends slept on the sofa in the lounge. There wasn’t enough seating in the lounge for 15 of us to sit and chat comfortably. How the bedroom layout was described on the website was very different to the actual layout. The outside courtyard area was dull and needed some fresh paint, and the bench seating had peeling paint, and a few cushions on it would have helped. The little touches that make a difference - like having no soap in the showers (was disappointing). All in all, disappointing.