Ocean Escape Condos

Location

Wasn't enough towels and wash cloths

Beach views and distance from the beach.

Location, staff, hospitality was excellent & one of my best trip yet...

We stayed in room 303 & tenants above us were very loud all hours of day & late night. Almost sounded like construction work above us...

The condos were clean.

The Landmark hotels, which is the franchise umbrella that ocean escapes condos falls under is a terrible company. Their staff has no idea what's going on, are zero help, and are basically just standing around. It boasts multiple pools, lazy rivers, hot tubs and water slides, BUT those amenities come from the combination of 4 different hotels- all which are incredibly dirty, and are a 5, 10, 15 and 30 minute walk from the condo. You need key cards to get into all the hotels garages, which, by staying at the condos, we do not have, so you have to pay to park at the closest beach entrance, or walk. We tried to explain to the front desk staff that we are staying at the condos, that are through the Landmark, which is their umbrella company, which gives us, as guests, full access to their pools, and we were told that it's news to them, but if we wanted to use their pool, we wouldn't get arrested because they don't care if we swim! All the hotels: the Landmark Hotel, Hotel Blue, Captain's Quarters and Crown Reef, are "ALL" badly in need of a face lift, are terribly staffed and a need a thorough cleaning. They are incredibly dirty. On a separate note, it's unfortunate to have to mention, that the area surrounding the condos and the Landmark Hotel is a hub for a large amount of homeless people and there was a great deal of drug dealers hanging in the corners of the adjacent streets. It was very obvious. Because of that, I was nervous about walking alone or allowing my kids to walk by themselves in the evening or early morning. They slept at many of the entrances to the beach, on benches and in the abandoned house behind the condo. The police were very present and sat directly in front of the condo most nights because of it. Something needs to be done about that situation. That is a vacation destination and people pay a lot of money to go there, and we deserve to feel safe.