Lisbon Chillout Apartments

The studio apartment is situated in a fantastic and safe location within the neighborhood of Alfama. This made it handy to explore the old quarter of Lisbon and nearby touristic sights. We found the place clean and spacious for two people. In terms of facilities, the WiFi is reliable and the kitchenette is well-stocked with cookware and items to prepare a meal at home. The host was also responsive and provided easy to follow self-check in instructions.

The studio apartment was quite humid since it has no windows that open to outside other than one within the front door, however this window is not practical since it opens to the main street at ground level. The main bed is a double sofa bed which is fine for a night or two, but not for more nights as it destroys your back due to the extremely thin mattress. The front door isn't acoustically insulated from the main street, which means it can get quite noisy at night on the weekends.

The apartment is in a great location, surrounded by restaurants and the wonderful, unforgettable atmosphere of Lisbon.

Everything was fine for us. However, you need to know that the stairs leading to the apartment are steep and quite narrow.

The location was really great to access the city and areas we need to. Nice apartment and great for your stay in Lisbon.

The stairs to the apartment were quite steep and so you might need to bear this in mind if you need to take heavy luggage to the apartment.

The location is great, and there are some tiny but fun and lively little bars right outside the front door of the apartment. The street photo I attached is about 40 steps away from the front door of the apartment. I liked that there was a washing machine, which even though it's tiny (it fit two bath towels and two hand towels and that's it) we used it multiple times during the week. The soap dispenser isn't usable, because it's under the kitchen counter and the dispenser hits the door hinge when you open it, so we just put the soap directly on our clothes in the machine. It was very nice to have the ability to wash our clothes though, especially with how hot and sweaty it was there. The check-in/check-out was very easy, and the communication was great. This one is a like/dislike, but I ran out of room for writing my dislikes. Oops. For twenty euro per person, they offered to purchase some local food items and stock the fridge, which I thought was super great! There were three of us, so sixty euro, and we got 3 beers, but only 1 can of Coke? Some of the items were nice, but some didn't make sense, like a giant jar of olives for a one week stay. Again, I love the idea of it, and it was fun to try things that we might not have purchased in the market on our own, but we ended up wasting about half of it.

The property description is misleading, in my opinion. There are things mentioned in the amenities that were not available in our unit, and it isn't clear in the ad that only some of the units have certain amenities and some don't. It states that there is a 24-hour front desk, which insinuates that there is an area at the property where an employee is stationed at a desk. There is apparently a location 20 minutes from the apartment with an employee stationed, but there is no one at our property listed. I am sure you can get in contact with someone 24 hours a day through WhatsApp, but there is no "front desk" at the location. It also states that there is a terrace. From reading other reviews it does look like there is a terrace somewhere, but not in the top floor unit that we stayed at. That was something we were looking forward to using, but it wasn't even available to our unit. The stairs. When we opened the door for the first time, I literally laughed out loud. The door from the street has a set of stairs going straight up, with a little landing area for each of the 4 units available in this building. The stairs are seriously only a few degrees away from being a ladder. LOL They are SO steep and narrow. We only had carry-on luggage, but I could not imagine carrying a full size suitcase up that staircase, which was a total of 52 stairs. This area is super hilly with lots of stairs, and every night my heart rate monitor on my watch showed my highest energy output was when I would climb up the stairs to this unit. We travel a lot and are in our late 40s in good health. I have never seen stairs like this in my life, so please be aware that they are steep and narrow. There was an A/C unit, but the lowest it would go was 22°C/72°F which isn't super comfortable when you're sleeping in a very warm area on the top floor of a building made of concrete. We wouldn't book again.