Hotel in Surabaya
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities at The Westin Surabaya
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Surabaya
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·May 2026
the The hotel was very comfortable, and the location was extremely strategic, right above a shopping mall, so there was no need to leave the building to go shopping.
The breakfast was very complete, offering Indonesian, Chinese, and Western menus. Everything was delicious and tasted amazing. The service was excellent and very friendly. Special thanks to Mr. Karan for serving me so well and with great kindness. Thank you as well to all the staff, from the receptionists, housekeeping team, the bellgirl (sorry if I forgot her name), and Coach Endang who guided me during yoga 😃.
Overall, everything was excellent, and this would definitely be a place I would return to whenever I visit Surabaya 😃🫰
breakfast was excellent, very tas
nothing
10 / 10Outstanding·May 2026
Every team member was very happy and kind and supportive and helpful
All great
9 / 10Outstanding·Jan 2026
Location was good , hospitality was superb and food was great. Rooms are clean n always upkeep. Friendly smiling staffs from bell boys to chefs!
None
9 / 10Outstanding·Jan 2026
Great location
$$$$
Top rated by guests
9.3Outstanding
(150 Ratings)
"the The hotel was very comfortable, and the location was extremely strategic, right above a shopping mall, so there was no need to leave the building to go shopping.
The breakfast was very complete..."
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