The Waverley Park Residence

Flat was very clean and had everything you could need. The bed was very comfortable as was the sofa bed. Although the shower was over the bath it was both powerful and kept a nice steady temperature. Location was excellent for visiting the tourist sights and using local transport.

Nothing to dislike.

Well fitted out with everything that is needed for a stay

Nothing

The flat was presented to a high standard and was spotlessly clean. It had everything I needed. The location was walkable to all local amenities.

The flat smelled a bit weird, a bit like someone had been burning incense. I wasn't sure about the area at first but then I discovered that I could cut through the beautiful Hollyrood Park to get to the Old Town and that made all the difference. In reality, it was a great location and I came to feel much more comfortable by the second day.

The location was very convenient and I enjoyed being close to Arthur's Seat. The neighborhood is a bit rough at night, but fine during the day.

Very uncomfortable stay with poor customer service. I stayed for 20 days, which I imagine is substantially longer than most people stay, but my experience did not match other's reviews. The apartment is definitely well decorated, but the apartment is lacking basic/functioning amenities. Off the top of my head the bed is incredibly uncomfortable, the one duvet/blanket provided is thin, the couch is hard, the internet only worked in the living room, the shower leaked for hours after being used, the toilet paper role holder was broken, etc. On top of that the apartment was not very clean when I arrived and I had to spend the first hour cleaning. It was pretty evident that whoever cleaned was not paying close attention, which is not what you want during a pandemic (e.g. half eaten pint of ice cream left in freezer, no soap in bathroom dispenser, spoiled milk in fridge, etc.) This is the first self-catering apartment that I stayed at that did not provide an explanation/orientation book, so I had to guess or text Tony to ask things that could have easily been explained, like how to turn on the heat, where the garbage and recycling went. I had a very negative text exchange with him, so instead just tried to figure things out myself. His customer service was non-existent. I spent a lot of money to stay for 2+ weeks and asked if they would provide more basic amenities after they left me with 1 dishwasher capsule, 2 toilet paper roles, etc despite knowing I was staying for a few weeks. The reply was rude and unhelpful. Finally, this flat is really, really noisy. I could hear one neighbor's TV from 8:00 AM-11:00 PM everyday, could hear another neighbor snoring at night, and was waken up on several evenings at 2:00 AM by a party flat in the building. Would not recommend.