Muong Thanh Grand Bai Chay

Excellent place for joining Halong bay activities. Staff were very friendly and helpful.

Unable to find a iron and ironing board to iron my dress.

ONE DAY BEFORE MY CHECK OUT A STAFF NAME THANH ASK ME WHICH CURRY WOULD YOU LIKE I TOLD HER A CHICKEN CURRY . ON MY LAST NIGHT AT BREAKFAST SHE SUPPLY ME THE CHICKEN CURRY IT WAS VERY DELICIOUS I HIGHLY APPRECIATE.I WILL STAY AGAIN IN THE PROPERTY AGAIN.

ALL IS OK

We had a good view of the water, boats, bridge, sky wheel. They did let is check in early and they held our luggage after check out until our leaving time. The staff did try to be helpful but need to be trained a little more in certain jobs.

Check in took much longer than it should have. It felt as if the one person at the counter was new. The walls were thin so people next door could be heard and interrupting sleep. On our last night, my mom had new neighbors who let their children run through hallways, yelling, and hitting doors. When she reported disturbance, staff did nothing. The bed was not comfortable for us and we only had 2 thin pillows. In one of our rooms, the chair broke as soon as it was sat in. The breakfast did not have alot that I enjoyed, but others did.

Reasonably handy to cruise port

It would have been nice if they had informed prospective customers that the pool was closed nor was the bar open. Not many decent restaurants close by.