KLCC Expressionz by WGS, 300Mbps WiFi

Locqtion and place is nice , rooms ate specious view was good ,

The host was not cooperative or willing to properly assist. Although early check-in was mentioned as “subject to availability,” they later said it would require an additional charge—even though a room was already available. Despite this, I was kept waiting in the lobby for nearly 3 hours. This was particularly inconvenient as it was only a room shift, and I had planned to stay for a full month. The refrigerator was defective, which caused all my groceries to spoil and had to be thrown away. Due to these issues, I ended up leaving after just 10 days. Several amenities that were mentioned in the booking were missing. There was no clothes rack, no TV cable, and no smart device, making it difficult for my family—especially the kids—to spend time comfortably. There was also no proper arrangement for drinking water. The manager promised daily water bottles and coffee, but in 10 days, this was provided only once. Overall, the experience was disappointing, mainly due to poor customer service and lack of commitment from the host.

Location was quiet, check in process was smooth enough. Rooms were very clean which was great, there was a mini mart downstairs and self service Starbucks coffee machine which was a plus. Rooms were spacious, A/C cold, all amenities provided as stated in their description. Pool on the 8th floor was decent but no towels provided so bring your own! Pool on 48th provides towels but you need to purchase entry tickets for RM 25/pax per entry so if you aren't willing to pay, the pool on 8th floor will suffice.

Hosts could have been more responsive to my queries via the Booking.com app and Whatsapp to which none of my queries were answered - asked them about the check in process but figured it out myself upon arrival at the apartment. Guard on duty at the 8th floor pool could be a bit more friendlier. I understand you want guests to dry off before leaving but try informing people a little nicer :)

Mostly the view especially 2 bedroom

the deposit management. high deposit & refund need to 1-5 working day

The only thing good about this property is the top floor pool and gym

in my booking it was mentioned that daily cleaning services are there and cost attached to it, complained on front desk nobody came. They have this lift key access card that doesn’t work its such a hurdle to make it work and that was not just for me but for all the people that were staying Final most the things shown in picture is not the same in that they have shown living room and bed room but you only get bedroom, Won’t recommend to anyone