Scarletz Signature Suites, KLCC

The location is fantastic. You can walk to the Petronas Towers and Suria KLCC shopping centre. There is a cafe directly across from the building as well as other restaurants in walking distance. The onsite gym is better than most, with plenty of machines and weights available. The bed was comfy, and the overall room setup was great for a long stay. The cleaning staff were fantastic, super helpful, and efficient.

Unfortunately, the host was unresponsive on WhatsApp (where I was told to communicate with them). I encountered a few issues during my stay and could never get hold of anyone. When I first arrived into the room, I noticed that several things were broken... these were not disclosed in the booking. The couch (a futon) would not recline to an angle you could sit on comfortably, unless lying down was what you're going for. The cooktop was damaged by the last guest and unusable. The first week I was there, I woke up at 1 am to find my bedroom reeked of cigarette smoke... all my windows were closed, and I only had the aircon on. This is a non-smoking building, but the building managers don't enforce it, so guests smoke in the fire stairwells or out on the air conditioning service balconies located on each floor. After I finally got hold of someone, I was told to leave the bathroom fan on 24/7. This seemed to help. The lifts in the building are slow during peak times... you can wait up to 30 minutes to get in a lift. Extremely frustrating to arrange your day around people checking in and out. Pro Tip - if you find yourself needing the left during these times, press the up button. You'll get a lift and then you simply stay in it so you can get to the ground level! At one point, I had to take the stairs down from the 30th floor (I don't recommend, it's a long way down!). The walls are on the thin side. I stayed for a month and had a week where there was a crying baby in the room next door that woke me up at 3am every night... the father wouldn't get up to look after it and when I spoke to reception about it, there was nothing they could do.

Excellent location. Room was clean and comfortable with everything that you could need. Would definitely stay here again. Room was nice, modern and the building had a good shop, coffee bar, and rooftop pool.

Extra towels would have been useful.

The pool, aircon, bed was very comfortable, was good to have a mini market at the ground floor

poor communication by host for early check-in. reception staff were very helpful, although they are not the hosts, the hosts are off site therefore it made communication somewhat difficult for check-in.

Comfortabele kamer en bed

De lobby (veel mensen, herrie, ongastvrije receptie), rijen voor de lift