Astana Hotel

Convenient location in Almaty, helpful staff, and a comfortable base for exploring the city before taking the overnight train

The room could use minor modern updates, but overall it was a fine and hassle-free stay for two nights.

What I liked the most about this hotel was its amazing location. It was very accessible, with bus stops nearby, and there were convenience stores, shops, bakeries, food stalls, and restaurants all within easy reach. The hotel was very affordable, but don’t expect too much—“you get what you pay for.” That being said, it was good enough for my stay, especially considering the price and the convenient location. I didn’t get to try the breakfast because it is only available from 9:00 AM to 10:00 AM, and I usually left the hotel very early each morning. However, I didn’t really mind, as there were plenty of other food options nearby.

The hotel is quite old, and I think some renovation and updates would be needed. The overall interior and facilities feel a little outdated, although this is understandable considering the affordable price.

Very basic amenities and suitable if you’re really there just to sleep and not to decompress. Complimentary breakfast at a restaurant next door but it’s quite basic.

Some miscommunication perhaps but we asked one receptionist if we could leave our baggage at the desk for a day while we go on a tour, and she agreed and confirmed it was free. When we got back the next day, it was a different receptionist and she told us we were to pay per piece of baggage…She eventually let us off after we kept insisting that a previous receptionist told us it would be free of charge.

Convenient location

Too simple breakfast.No electric kettle and no drinking water provided in the room.