Hampton By Hilton Kaiserslautern

Exceptional Staff: The team was incredibly welcoming, friendly, and knowledgeable. We cannot give them enough credit for their outstanding service. Seamless Process: Both check-in and check-out were very easy and efficient. Great Breakfast: The breakfast was delicious, and the staff did an excellent job keeping the items fresh and hot. Value: The bed was comfortable enough for the price point of the stay.

Air Conditioning Issues: We specifically booked this room to escape the heat, but the AC failed to cool the room. The system would indicate a -3.5 degree drop, but the room only got warmer throughout the day and night, making it very uncomfortable to sleep. Shower Drainage: The shower drain was either clogged or unlevel. Even during a short shower, water would flood out into the main living area unless we heavily barricaded the door with towels. Noisy Bed Frame: The side of the bed nearest the window squeaked loudly and sounded like it was cracking, which gave the room more of a "motel" feel. Unappealing View: Our room faced a dirt parking lot and fairgrounds rather than the city (though since we didn't book for the view, this was a minor issue).

The location and breakfast was exceptional.

One of the duvet had a horrible smell which should have been noticed when the room was cleaned. As we entered the room my wife smelled the oder immediately. The night receptionist was very friendly and brought a replacement very fast.

The location and the decorations

Some staff had really bad attitude

Free parking, though the fair was going on, they managed the parking lot very well. Busy.

Right next to the local fair, there was no warning about the fair going on and the noise.