Hotel in Isla Mujeres
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Amenities at Na Balam Hotel
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
WiFi/Internet
Garden
Accessible Parking
Family friendly
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Isla Mujeres
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Travelling with a toddler, it was great that the pool area was shaded so we didn't need to avoid being outside between 11-2. The beach in the sister hotel was lovely and we had access to the beds there. Breakfast was also at the beach hotel.
There were some mosquitos but that's to be expected in rainy season and we brought Raid with us.
9 / 10Outstanding·Aug 2026
The serenity of stepping out of the island chaos into this quiet and peaceful space, yet, right across the road from the beach and will full access to all the beach items needed for a lovely stay, including breakfast!
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9 / 10Outstanding·Aug 2026
Close to the beach, includes breakfast (make sure you chose the egg omelette), clean and comfortable room. Water faucet by the pool for cleaning sands off your sandals and feet before you enter your room. Plenty of hot water while taking shower (two other hotels we stayed in Mexico run out of hot water while taking shower. Must be a common problem in small islands)
Too bad the room has no microwave or at least a coffee maker. Only small fridge. That actually took away value for money because it’s not a cheap hotel. I’ve stayed at many other cheaper hotels in Mexico and most of them included at least a coffee maker or a hot water heater.
6 / 10Average·Oct 2026
It is a non smoking Hotel. The Breakfast was at the Beach Club across the street. Stuff at the restaurant was not very friendly and it was hard to communicate in English. They also didn't bring what we have ordered. The Hotel is 10 walking minutes to the centre.
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Top rated by guests
8.1Excellent
(429 Ratings)
"Travelling with a toddler, it was great that the pool area was shaded so we didn't need to avoid being outside between 11-2. The beach in the sister hotel was lovely and we had access to the beds ther..."
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