The Rathbone Hotel, Fitzrovia

Location. Staff were so friendly.

Nothing.

Location is excellent. Close to all the attractions of central London.

Hotel reception was nice but seemed a little dated.

Great location, staff above and beyond expectations. Safe area. Super comfy bed, like sleeping on a cloud, towels were the best ever in a hotel.

Had to ask for a fridge in the room; barely room for my suitcase!

- It's in a great location. It's very central, but also in a small alley, so there's not much street noise. - The staff at the bar/cafeteria is good. - The Spanish man at the front desk was nice. - Beds are comfortable. - Complimentary water, coffee, and tea in the room. Kettle available. - Free luggage storage for the day. - 24/7 front desk.

- The hotel is under renovation, resulting in noise throughout the day. There was no prior warning about this. - The noise insulation is poor, especially considering it is an old hotel. We were woken up by children screaming in the hallways in the morning. - The Wi-Fi doesn't work well. It is not recommended for people who need WiFi during their trip. The staff provided us with a Wi-Fi repeater, but it didn't work properly either. - There is only one elevator, and it is extremely slow and old. - The toilet doesn't flush properly, and the shower pressure is very poor. - Breakfast consists of two types of pastries, bread, jam, butter, yogurt, coffee or tea, and juice. There are no vegan or lactose-free options. - Requests to the front desk may be slow sometimes. - I recommend sending messages and emails to confirm that your requests are received to avoid any delays upon arrival. - It's extremely expensive for what it is.