Porcel Ganivet

The whole place was great. The pool area was so relaxing especially after walking all day

Nothing

Great room great location

Pool terrace a bit small

excellent location, ample breakfast, and wonderfully helpful staff

the a.c. blows directly to the top of the bed and made it difficult for me to sleep

I liked that although the room was very small there was a place for suitcases. Often times there’s nowhere to put your suitcase comfortably.

I don’t think there was a fan in the bathroom and it smelled. The bed could’ve been more comfortable. The pool is very misleading. It’s probably no more than 3 feet deep. I didn’t even use it. It’s for tanning and perhaps getting yourself wet when you’re hot, but it’s not for swimming. I didn’t like the female at reception. She was unfriendly and forced herself to smile and help us. She didn’t bother telling us that Cort Ingles, the department store, has multiple buildings. Although the location wasn’t bad it’s a solid 15 minutes to walk to Plaza España or the food court. I would have preferred a location closer to Gran Via.