Tropical Deluxe Princess - All Inclusive

Excellent. Have been there many times. All good. 👍

All good 👍

I like the location I like the children play house Also the facts the 3 large pools are close by.

I didn’t like the food, it was kind of blah. The pool wasn’t clean and missing pieces of tiles. The bathroom shower head was cheap

The property itself is super cute. I love the layout. The beach was beautiful, the room design was pretty cool. We had a small room at first and needed to be moved to a larger room because it was so small the bathroom door banged on the showerhead when you opened it. Everything was pretty handy and there was a pool atmosphere for everybody.

If you’re the type of person that may get irritated about having to ask for the same thing like towels or face cloths or anything in the room to be repaired over and over and over again, you might want to keep moving on. I went to the desk three days in a row asking for my phone to be repaired and asking for towels and face cloths (they only left two full-size towels if that). Out of the seven days I was there. I got face cloths once. Never received hand towels or bath mats. Most of the time I had to chase down the cleaning carts to get towels. I left $10 tips in the room each day until the fourth day. After that and not receiving towels or beer in my fridge, I gave up. There was a full day where there were zero pool towels available. Myself and another family were back-and-forth three times each only need to be told there were no towels. There was a stack of VIP towels, but of course they wouldn’t hand those out to us. The maintenance crew are not all that experience for the most part. I don’t believe. There was a few issues in the room and every time they sent somebody they would be there for 20 minutes to half hour and leave and it would not be repaired. I gave up and fix the toilet myself one day.

During my stay at the hotel, I was especially impressed by the wide variety of animals and the surrounding nature, which created a unique and relaxing atmosphere. The entire area, including the garden, was very well maintained and perfect for unwinding. A special highlight were the dinners in the themed restaurants – very tasty, diverse, and well-prepared. I also appreciated the café, which was the only place offering really good coffee, along with delicious cakes.

There are also several areas that could be improved. The approach to guest requests felt rather inflexible, and the reception staff were not always friendly or welcoming. At times, there seemed to be a lack of genuine interest in guests and in addressing the issues they raised. Cleanliness in the rooms could definitely be improved. In the themed restaurant, a more polite and attentive approach to guests would be appreciated, especially considering the long waiting times for service. The coffee in the main restaurant was not good, and it was disappointing that there was no option to prepare hot drinks such as coffee or tea independently.