Tokyu Stay Takanawa Shinagawa Area

The hotel is in a central location and is nearby two train stations. Only a 2-minute walk to the closest station, and 20-minute train ride from most popular tourist destinations in Tokyo. While small, the room still had a decent amount of space for two people. The in-room washer/dryer was a great plus. The room included a kitchen sink, small fridge with freezer, microwave, kettle, utensils, and humidifier. The air conditioning worked great and kept us cool in the summer heat. There is a luggage scale in the main lobby which was very useful before heading to the airport. If you want to use their luggage transport service to the airport you have to book it the night before, which we didn't realize. They provide varying levels of room cleaning depending on what you want: do not disturb, minimal cleaning (take out trash and switch towels), or replace only towels and don't enter the room (you have to set your dirty towels outside your room). The hotel staff were very nice and accommodating. We didn't arrive until around 2AM and yet there was still someone there to help us check in and figure everything out. They provide breakfast downstairs for a fee, however we didn't go down early enough to have it. The bathroom was nice and included a hair dryer, shampoo/conditioner, and body wash. They had complimentary toiletries available as needed, such as toothbrush/paste, hairbrush, Q-tips, etc.

The week we stayed, there seemed to be some sort of national holiday week so laundry services weren't running. Our room wasn't cleaned thoroughly during that stay (no vacuum or bed sheets changed), which wasn't ideal. It left the room with a bit of a grimey feeling. The towels never dried overnight due to the humidity, so we ended up asking for new towels each day. The bidet was nice, however didn't have a fan for drying your rear. The bathroom vent only had two settings (low and high) so it was running constantly. The washer/dryer combo in the room was nice, however the drying time was super long if you did anything more than a few pieces of clothing (think like 5 hours drying time). Not the best views from the room window (I think ours was looking at another building), so if you're looking for something with great views of the city, this isn't it.

Best thing about this location its only a 1 minute walk from the station and one stop away from the JR lines, it was never too busy, good coffee in the lobby available almost all day, the staff were super friendly and helpful, and it wasnt far away from anything

cant complain about anything from the Hotel,

Large room, comfortable bed and a great location to get to everywhere I wanted with 2 train station options and multiple lines, and direct train to Haneda... Also away from the tourist crowds which is beautiful for a ND girl. I will definitely stay again.

There's not a heap of small food options in the area (nearby NEWoMan does have some beautiful options), however nearby Mita, Daimon and Shinagawa has everything you could want. Including a wonderful supermarket near Mita.

Washer dryer was very useful. The room was small but very clean. The breakfast was great.

Not much around the hotel.