Hôtel Restaurant et Spa Au Tilleul

Very good place for summer's tracking and calm place.

At 21:00 hrs all the restaurant is closed in winter's. so difficult to find food.

Very comfortable rooms with clean and well equipped bathroom. Beautiful location for walking in the Vosges mountains. The restaurant is very good and there are also other eateries nearby. Very friendly and helpful staff. A real treasure of a place to stay to unwind.

I travelled with my family. We had a lovely stay at this peaceful hotel in Labaroche. The room was cozy and clean, and the views were stunning. The wellness area was a real highlight – we truly enjoyed the sauna, jacuzzi, and hammam. The food served was fresh and delicious, and the staff were warm and welcoming. The children park was nearby that kept my toddler engaged and happy. A perfect place to unwind in nature!

The spa area was nice but a bit small. The restaurant menu was limited, especially for vegetarians, and service was a bit slow.

Booking went well

We could not travel to Elsass that weekend. We booked a family room for two nights in this hotel. Unfortunately, 2 of our children got sick just that week. We cancelled the first day booking, aware that we would lose the first day payment. We asked for consideration for the 2nd day. The hotel would not hear of it. We were fully charged for 2 days, not using the room. We understand the non-refundable policy. Our issue here is customer service. Many travelers face unforeseen circumstances esp. traveling with children. Booking.com also tried in our behalf for consideration. This hotel did not budge. Kindness is a virtue. It goes a long way. Hence, we share our experience dealing with this hotel. This hotel only had this non-refundable option. It is up to the reader to take risks at non-refundable terms