La Casa del Naranjo Hotel Boutique
Top rated by guests





8.3Excellent
(225 Ratings)
"Plants, view, unique decor"
Verified guestDon't miss out! Price and availability may change
4-Star Bed & Breakfast
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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La Casa del Naranjo Hotel Boutique in Querétaro provides adults-only accommodations with an open-air bath, free bikes, and a terrace. This 4-star bed and breakfast offers luggage storage space and a concierge service.
Airport transportation available
Shuttle available
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.3Excellent
(225 Ratings)
"Plants, view, unique decor"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
It’s a lovely, rustic boutique hotel. The staff were great because they were happy to help with any requests and provided excellent customer service for anything that was not perfect. The hotel is very central and well appointed.
If I’m being really fussy; the cleaning could be better (4/5) and small things like empty soap dispensers and no toilet paper are an easy fix. I should have been informed that the in-suite jacuzzi jets did not work when booking.
8.0 / 10.0
Fine breakfast good location of hotel
Antiquated door/door lock does not allow door to seal tightly and may have contributed to several mosquitoes in the room.
1.0 / 10.0
Breakfast was good. Location was good.
Unfortunately, there were several issues that made our stay not only disappointing, but unlivable. The furnishings are VERY rustic and in need of updating, the padlock (yes, a padlock!) to our room door fell apart in my hand, and the jacuzzi spa was out of service our entire stay. At one point, the hotel even ran out of water for most of the day, which meant no shower, no brushing our teeth, no shaving, not even an opperable toilet! When I raised these concerns with the hotel opperator, she seemed unconcerned and disinterested in our rather basic needs. We decided this was completely unacceptable and therefore, checked out early. We requested a refund for the days we had already paid for and were told they would not provide any refund at all. We found another hotel just down the street which was fantastic!! Overall, the negatives outweighed the positives, and I would never stay here again. Beware. The pictures and even the other positive reviews are misleading.
9.0 / 10.0
Very cute and quaint. Lots of attention to detail. Very clean and nice staff.
We reserved the jacuzzi and there were people in it when we got there. We had made some plans considering using the jacuzzi at a specific time so we could not use it.
8.0 / 10.0
It was in the center
There were too many old fornitures in the room. It is better too keep it simple because the forniture takes a lot of place !
10.0 / 10.0
Plants, view, unique decor
6.0 / 10.0
Very friendly, helpful, professional and accommodating staff!
My room was so small and without any windows to see out. It felt very confined. The price for that little room doesn’t make sense. I realize it is an old building but there are some fundamental repairs that could be made by the owners that would be well worth the investment, specifically to the doors and bathroom windows neither of which close securely. The old rustic style of the property does add to the charm, but with that in mind the cleaning really needs to be 100%.
9.0 / 10.0
Location and comfortable bed and bedding. Nice breakfast.
Room a little dark.
8.0 / 10.0
Comfortable bed, strong A/C and delicious and abundant breakfast. The hotel is well situated in the city center. Bottled water provided on arrival.
The shower didn't drain properly and shows signs of mold. The staff wasn't able to advise on the special events going on in the city.
9.0 / 10.0
Great location, excellent breakfasts (coffee, cake, fruit, juice, choice of entree), access to streaming service (Netflix, Amazon Prime, Apple, etc.). One hard and one soft bed, both comfortable. Nice rooftop terrace and hot tub. Staff were kind and helpful but I needed my limited Spanish. Good security for the building - staff has to let you in and out. We enjoyed nearly everything of our stay.
The room had an Indian decor but was over decorated. There were no shelves or drawers to put clothes and the closet was difficult to access. Lights in the hall and bathroom were bright but very dim in the bedroom and the other sleeping “nook”, which had no windows. There were over 20 throw pillows to move when you wanted to sleep.
9.0 / 10.0
Beautiful courtyard. Rooftop terrace is lush with plants and views. Bathroom spacious and bath products had wonderful scent. Staff worked hard to accommodate us. Breakfasts were delicious.
Searing at breakfast area felt a bit precarious- rickety chairs. Pillows were too big- foam and about 8” high. Difficult for sleeping.
10.0 / 10.0
The location was excellent -- a short walk to the Plaza de Armas and most other main attractions. The breakfast was also excellent -- delicious and beautifully presented!
Nothing!
8.0 / 10.0
The bed was sooooo comfortable! The facility was quaint and lovely!
I purposely look for places with free breakfast as I prefer to eat at the place I am staying. However, the hours of 'free breakfast' did not work with my schedule as you had to 'prebook your time' and the times that worked for me were all booked. So, I did not get the meals that I paid for - or the convenience I look for in my travels.
10.0 / 10.0
beautiful boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot tub
all was very good
10.0 / 10.0
Everything about this boutique hotel was outstanding.
There are no words to explain how much we enjoyed this place.
Whenever I stay in a hotel, the most important is the room and the facilities, La Casa del Naranjo has that additional token of love with their breakfast. The woman that prepares the breakfast is simply such an amazing person , the best chilaquiles and chocolate bread for breakfast, the coffee is super fresh as well as the fruit.
The hotel’s staff are also the best!
Everything in this hotel is amazing.
7.0 / 10.0
Property is well located. The hotel is attractive, breakfast delicious and staff as accommodating as they could be.
The bed in our room was old and saggy. The staff person who was there during our stay was brand new and not always able to find things or answer questions. There was no hot water until we asked for it.
10.0 / 10.0
In my 4 weeks in Mexico, this was the best place I stayed. This is a small B&B - only about 8 rooms. It's just a few blocks from major tourist attractions, but on a very quiet street. The staff was very pleasant, friendly, and helpful. My room was truly beautiful and very spacious. I believe each room is decorated differently - mine was south Asian and Middle Eastern themed. Absolutely lovely and very tasteful. Housekeeping was meticulous. I recommend the rooms on the second floor as they have more light. The A/C worked perfectly. I stayed 3 nights and could have stayed longer - but had other cities to visit.
10.0 / 10.0
charm, location & staff. (very international and fantastic, friendly people)breakfast was delicious
also loved the asian desserts across the street and the last restaurant in the walkway behind the hotel!!
wifi is weak, but do to the thick walls that is one of the things that make this old building charming…it’s hard to get a consistent signal
10.0 / 10.0
Wonderful breakfast with fruit, main course, fresh orange juice and excellent fresh coffee. All the staff was fantastic and very helpful. Bed was super comfortable and everything was super clean. There is a beautiful terraza to enjoy the view and wonderful weather.
Nothing to complain about.
8.0 / 10.0
The charming, traditional atmosphere. Upper patio was divine. Breakfast was excellent. The staff was helpful and friendly.
Was a bit noisy at times because of the proximity to the street
10.0 / 10.0
everything, it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express how much I enjoyed staying there. I had a silly accident, I missed a step and fell and sprained my ankle. Emma the helper immediately called Maria, the owner, who arranged for an immediate visit to a doctor in a hospital.i so much appreciate the help, thr attention and the care I received from,all the staff. Not to forget Freddy and Paola. in fact my foot was broken which I discoveredn when I returned home. the fall was one day before returning home.thank you Maria and your team.
10.0 / 10.0
dog friendly,
great breakfast ,
staff are really nice and helpful
location
overall a great stay
9.0 / 10.0
great staff, breakfast location
5.0 / 10.0
It was close to historic centre and was in walking distance
Rooms were very small then what was shown in pictures. The main lady could be more polite . They did not serve breakfast before 9am inspite of requesting for same since we had early morning pick up for a tour.
5.0 / 10.0
Location. Historic character. The breakfast the morning I could enjoy it.
The reception desk wasn’t consistently staffed and at times I was locked out until I could get the attention of the only employee there. I signed up the night I checked in to use the Jacuzzi the next day at 5 pm. He apparently forgot to tell the day staff. When I went up to use it, I was told the woman on duty wasn’t alerted. She said it would take a half-hour to heat but she was wildly optimistic. An hour late it was lukewarm (I wanted hot because I was sore from a long walking tour.) I did use it but the steps to the Jacuzzi weren’t properly anchored and when I got out a step broke and nearly sent me flying. Very dangerous. All the signs were that it’s a beautiful property neglected, understaffed and mismanaged.
10.0 / 10.0
lovely place! excellent location!
everything was perfect
10.0 / 10.0
- Big room, big comfortable bed, nice atmosphere. Nice concept of the whole place
-Bathroom has very nice design with charming rock wall and I just didn’t want to leave the place. Robes were part of toiletries
- Breakfast was very tasty on the top terrace roof, I enjoyed the experience
- Staff was nice and helpful
- Random old jacket in our room which was not ours :D
10.0 / 10.0
Hotel is a beautiful boutique hotel run by family, we had a 2 bedroom unit that was fabulous! Very comfortable with nice sheets and privacy. The breakfast included was delicious but mostly the owners were so kind and helpful and really made our stay memorable. They scheduled massages onsite and even had a hot tub outside that unfortunately we didn't use...I regret that! The location was wonderful and easy to walk to the center of town
The hotel is secure, they are locked at the front entry so access is limited by non guests. The rooms had shutters and louver doors the locks were a bit inadequate but I never felt like this was a problem just wanted to mention it , I would still choose this hotel great value very personable and felt like I was staying with family
8.0 / 10.0
Very nice and antique small bed but comfortable
No wi fi in the room! No safe in closet, no coffe maker in room,
8.0 / 10.0
Location. Charming old style.
No Parking.
9.0 / 10.0
Excellent location close to everything. Remarkably quiet room up by the great terrace overlooking part of the town. Very nice breakfast, well presented by friendly staff.
The room in the ground floor by the patio was nice but felt a bit dark and closed in. We asked to be moved and they kindly obliged. The upper room by the terrace was great.
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at La Casa del Naranjo Hotel Boutique. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is La Casa del Naranjo Hotel Boutique pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at La Casa del Naranjo Hotel Boutique?
We found 3 amenities for this rental. This includes airport transportation available, shuttle available, and concierge services.
