Eminence on Bank

The room was well presented, spacious and clean. The staff were extremely friendly and helpful and attended to every query or request we made. The location was perfect, a short walk across the bridge to adelaide oval, the train station and access to other transport was even closer. Most of the cultural and tourist attractions in the cbd were within walking distance or a free tram ride. There are many cafes, bars, pubs and fast food outlets, supermarkets. within a block of the hotel. Rundle mall is close by with all the brand retail stores , in short we did not need to leave the area to satisfy our immediate needs,

Manager Nahid was great and accommodating

overall great service

It was near to the city, that’s why I liked it.

I was surprised that there was no clear information provided in advance regarding the 200 AUD security deposit required at check-in. It would have been helpful if this had been communicated more clearly before arrival. Unfortunately, I also experienced several issues during my stay that negatively affected my overall experience. After sleeping in the room, I developed several skin reactions and bite-like marks on my body that became swollen and irritated. I cannot say with certainty what caused them, but it made me feel very uncomfortable and concerned. I also felt that the bed linens and duvet did not seem sufficiently clean or hygienic. In addition, the bathroom was extremely small, and the water pressure in the shower was very weak, making it less comfortable to use. The television in the room was also very small, and the hotel lacked a proper common area or lounge where guests could sit and relax.