Hotel in Almaty
4-Star Hotel
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Less than 328 feet from Almaty Central Stadium, this 4-star hotel is located in Almaty’s cultural center. It offers an indoor pool, modern spa facilities and free Wi-Fi. Baikonur Metro Station is 1148 feet away.
Amenities at Grand Aiser Hotel
Business facilities
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Almaty
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Dec 2025
I enjoyed that the hotel staff was helpful and was able to book me in late at night. They were available through out the day and night. They had a spa and resturant on site that you can take advantage of and the wifi had no issues through out my stay. The also had a store to buy from and great for last minute gifts before you leave the country. The staff was able to assist me with obtaining a taxi as well whenever i needed one. The hotel also had 3 working elevators.
The staff was great execpt the resturant staff. It was a little confusing as to either you need to wait to be seated or seat yourself. The resturant staff acted a little to familiar with me instead of being professional and they didn't have the ingredients for certain dishes that i wanted. The 3 working elevators however, they werent all connected under one switch board so if you wanted to get to your floor fast and the elevators weren't on the floor you were on, you would have to press all three elevator buttons to see which one will get to you first.
7 / 10Good·Oct 2025
The location
When we arrived in almaty, we asked them if they have available room or can we do early check in. But they told us that they don’t have available room
7 / 10Good·Oct 2025
Only the location
Cleanliness, in-house housekeeping
6 / 10Average·May 2023
Rooms with good view across the city or towards the mountains. In general clean and friendly service.
Bath room installations where not well mounted. Breakfast had only instant coffee.
$$$$
6.1Average
(436 Ratings)
"I enjoyed that the hotel staff was helpful and was able to book me in late at night. They were available through out the day and night. They had a spa and resturant on site that you can take advantage..."
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