Lucas 10 Apartments

Sehr schönes Apartment , sauber,Bequem . Check in/out kontaktlos über PIN.

Alles war top

Idéalement situé dans Cluj, extrèmement pratique et, comme dans tous le autres hébergements de notre voyage, une propreté absolument remarquable.

Great studio apartment in the centre of Cluj, really comfortable, there's a great place for breakfast just around the corner (DOT), shower is the best I've ever had staying in Romania! Highly recommended

They are working on other flats in the building, didn't bother us at all but others may feel differently

PROs: -Spacious rooms -Excellent location right in the town center, close to everything you need -Convenient access via a unique code -Flexible check-out (we asked for an extra hour and they kindly agreed) This was not our first stay at this property — I had previously booked it and was satisfied with the experience

CONs: Unfortunately, there were more downsides than positives this time, and although I liked the rooms, I will not be returning. I will be choosing hotels from now on. -We were promised help with parking (I asked if this was possible for an extra fee, and they agreed over the phone — we even sent the money), but upon arrival, they only pointed out free public spots on the street. They later claimed this was a misunderstanding on our part and justified the extra charge by saying prices were higher due to the festival (double than what they usually are). However, we paid more than the rate shown on Booking.com for "parking" — a verbal, off-the-record agreement. -We were falsely accused of stealing a bathroom rug. After paying nearly 400 euros for four nights — more than what a vacation abroad can cost — we were told we had taken a rug that was never even there to begin with. They did not provide a bathroom rug, and the accusation felt extremely disrespectful. I strongly recommend taking photos of the apartment upon check-in to avoid being blamed for missing items. Sadly, I never thought this would be necessary, but lesson learned. -Following that, we received a message from the owner scolding us for getting a towel dirty, claiming we had used it to wash shoes — which, of course, was not the case. Towels get dirty and should be replaced from time to time. It felt petty to even mention this, especially after charging us extra for so-called “parking” and increasing the room rate because of the festival. Honestly, even if a towel was ruined, I personally wouldn’t have said anything if I were in their position — especially after all the above. For the record, we had placed the towel on the bathroom floor to avoid slipping after a shower, precisely because there was no bath rug provided -The rooms on the ground floor are very noisy, which is understandable given the central location, but something to be aware of.