Ilunion Aqua 4

Great location for science park and bus routes to elsewhere. Fabulous restaurants nearby. Great mattress. Rooms are sound proofed. No noise.

Furnishings are getting a bit tired.

Location,

Nothing,

Location was excellent base to enjoy Valencia, steps to arts and sciences/Turia gardens area, 10 minutes via car to beach. The breakfast was delicious and well priced and our junior suite was very spacious. We will definitely return.

The room didn’t have an iron. Easily fixed when we called front office.

Location near to the Ciutat de las Artes y Ciencias and surrounding park.

First of all we were booked in for Ilunion 4 along with another couple, but upon arrival we were told that due to overbooking, we would now be located in Ilunion Aqua 3. I know this is only next door but I believe the facilities and rooms seem inferior to that of the Aqua 4, where I have stayed previously. The other couple remained in Aqua 4. After a lengthy wait, we were finally able to check in at Aqua 3 and given a room. 1 of the 2 lifts was broken and operating very slowly, meaning a further wait. Finally to our room, and to our embarrassement and frustration it was already occupied! We then have to take the agonsingly slow lift back down to reception to complain, and wait again to be allocated a new and available room. The check-in process took us at least 30-40minutes which meant we were late for a dinner reservation. We were never offered any compensation or money back for the inconvenience, or the fact we were given a lesser room than that booked originally.