Smart location and safe and cosy place to stay

This was a good value for money right in the Old City. The booked studio was unavailable at the time of check-in, but was replaced with a bigger apartment just a hundred meters away. That apartment was stuffed with all necessary cutlery and WI-Fi worked well. The host responded fast to al inquiries and communicated in a friendly manner.

A small, cozy flat with tiny but sufficient kitchen. NO AIR CONDITIONING during a heat wave, but the fan was great and most flats in Zürich are not air conditioned. The bed was adequate for one, not for two - the mattress sagged over the edge of the support, making sleeping on the outer edge tricky. Owner was slow to reply to emails before we arrived, but was adequate once we were there - apparently he was in an auto accident, which would explain his slow responsiveness while we were there, but not in the days before we arrived. Nonetheless, he did provide what we needed, eventually, he seemed friendly, and the flat was perfect - easy walk to everything in Old Town. The REAL problem we had was with VRBO. They were unhelpful when we were trying to gain information about the rental, and absolutely insulting when we tried to leave a review. They sent me an email with links for YES or NO, but neither worked. Their Android app was equally lousy. And when I attempted to chat with their agent, Alex, he asked for info I had already provided, and when I asked why, the SOB hung up on me. I would like to visit Zurich again and stay at Spittalgasse 9, but I will NEVER use VRBO again - what a sham!

I stayed in this apartment for a week in September 2015 while in Zurich to see family and friends. It is compact but has everything you need for a comfortable stay for one or two people. The location is excellent. It is right in the heart of the Neiderdorf on a shady street that is mainly a wide pedestrian walkway with cozy neighborhood restaurants just across from the apartment. It is an easy stroll to the river, restaurants, shopping, the trams, the train station, and everything else in central Zurich. There are two groceries nearby. Florian was my host contact. It was easy to get in touch with him and he was prompt and helpful. I would stay here again for sure.

The day before our arrival I received a notice that the keys could could not be located and we would be placed at a different location. Altho the new place was nice and larger that what we needed, we were very disappointed to not be located in the old town/ walking area of Zurich that we had planned on. Communication was through someone other than the owner. I have no idea whether this property was as advertised since we never saw it.