Hotel Esmeralda
Top rated by guests





8.6Excellent
(282 Ratings)
"Staff were very friendly. Outdoor pool was clean and warm in a lovely setting. There was a full breakfast. Everything was very relaxed. The setting was beautiful. Highly recommend."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in the heart of Atlixco, Hotel Esmeralda features an outdoor swimming pool and a large garden,. The property offers massage service on request.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Outdoor Cooking
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(282 Ratings)
"Staff were very friendly. Outdoor pool was clean and warm in a lovely setting. There was a full breakfast. Everything was very relaxed. The setting was beautiful. Highly recommend."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Not impressed
Limited service at lobby, no ammenities, bad restaurant service
8.0 / 10.0
Location was good, rooms too small but good value for money. Staff, specially pool waitress where great.
Room size and cleanliness could be better.
10.0 / 10.0
Staff were very friendly. Outdoor pool was clean and warm in a lovely setting. There was a full breakfast. Everything was very relaxed. The setting was beautiful. Highly recommend.
There was nothing we didn't like.
9.0 / 10.0
the property looks a bit like an American hotel but with some Mexican details. But what make our trip spectacular was Claudia from the restaurant! She makes you feel like home, great personality and her attention to detail is extraordinary! The best service I’ve ever experienced ever!
Although the hotel is pretty, the room that we booked was very regular or average, comfortable but nothing more than that.
10.0 / 10.0
facilities are great! great atmosphere and the quality
nothing
10.0 / 10.0
Breakfast was exceptionally good, the service was efficient and friendly.
8.0 / 10.0
The workers were promptly when needed for room service. I liked the outdoor setting and the hotel was cleaned.
The hotel needs to improve on couple of things. for instance , The mattresses need to be updated, they were too hard. The shower in the room does not have enough pressure and the water takes time to warm-up. The pool is freezing, I choose this hotel so my kids can enjoy the pool but the water was too cold. Last, the bar , the restaurant do not open all the time.
9.0 / 10.0
The hotel is great in general, the rooms are good, but the bathrooms need a better shower. However, everything was comfortable and clean
A better shower and a bigger TV
8.0 / 10.0
The green areas
The room was very basic, i still dont understand boutique concept. The staff in breakfast terrible!!!!!!
9.0 / 10.0
it’s a beautiful facility.
biggest concern: lack of security at property entry and on sliding doors opening directly from/to the outside.
10.0 / 10.0
The hotel is beautiful, the staff super friendly and the drinks were awesome! I really enjoyed my time there and my husband enjoyed it as well.
It is away from the town, so taxis takes a lot on arrive. We spent 40 mins waiting for a taxi at the reception cause the hotel is pretty hidden
10.0 / 10.0
The place is beautiful and clean, staff super friendly
10.0 / 10.0
Restaurant was very good.
Not easy to find the entrance
10.0 / 10.0
The temperature of the water of the bathroom was a little bit cold
8.0 / 10.0
Comfortable rooms
Communication with the hotel prior to arrival was complicated. The management or whoever is in charge of communicating through digital platforms was unable to provide clear and complete information
2.0 / 10.0
Nada
Era una casa adaptada para recibir huéspedes nos tocó lo que era la oficina y nada absolutamente nada de privacidad pésima recomendación de Booking
5.0 / 10.0
Es bonito y tranquilo.
Había telarañas en las ventanas los colchones son demasiado duros, no había aire acondicionado y el que ponen portátil apenas funcionaba. Las toallas estaban manchadas
9.0 / 10.0
El hotel amplio con buen estacionamiento
8.0 / 10.0
La ubicación y la limpieza del baño sobretodo
La señal de internet y TV no es buena. Ves un programa y se pierde la señal, luego regresa pero no se puede ver continuamente los canales
7.0 / 10.0
Las instalaciones son preciosas, la ubicación buena
El personal es muy descuidado, entienden mal las cosas, encontré mucha telaraña por todas partes, la atención en el restaurante tenía que ir yo por las cosas o buscar la gente para que me proporcionarán algo, las camas con algo de suciedad y es triste porque es la tercera vez que me hospedo y está última la gente a cargo no está atenta.
10.0 / 10.0
Estoy muy contenta con el hotel solo que se me hizo un poco caro.
el tamaño de la habitación, la limpieza, y ubicación
10.0 / 10.0
Muy bonito supero mis expectativas
10.0 / 10.0
Es un lugar muy agradable
10.0 / 10.0
La comida para el desayuno del restaurante estuvo súper rico y a muy buen precio
Na
7.0 / 10.0
La camas son una piedra y en los cuartos hace mucho calor, lo bueno es que tienen ventiladores, tiene potencial el hotel, pero le falta coneptualizarlo correctamente
10.0 / 10.0
Diseño, ubicación
Puerta del cuarto y su llave
10.0 / 10.0
Lugar agradable para descansar y pasar un buen fin de semana. La comida y desayuno excelente. Los cuartos espaciosos y comodos.
10.0 / 10.0
Todo excelente! Fuimos a una fiesta y fue solo para hospedaje, pero regresaremos después definitivamente.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Esmeralda. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Esmeralda. Enjoy the water!
Is Hotel Esmeralda pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Esmeralda?
We found 15 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, pool, and non-smoking.
