Hôtel Lyon Métropole & Spa
Top rated by guests





8.2Excellent
(4,261 Ratings)
"Everything! Especially the spa!"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located on the banks of the Saone River, Hôtel Lyon Métropole & Spa offers accommodations with 24-hour reception and free WiFi.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
$$$$
Top rated by guests
8.2Excellent
(4,261 Ratings)
"Everything! Especially the spa!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything! Especially the spa!
Nothing
5.0 / 10.0
The location for us was great.
They put us in a handicapped room. The room itself was spacious comfortable and clean, but the bathroom was horrible . An open shower, a toilet and a sink. Absolutely nowhere to put anything, not even a towel!
The grouting in the bottom of the shower was black, not inviting at all. The parking (payant) you had to go to the main hotel to get an elevator or go outside and walk down to the parking.
Disappointed…
8.0 / 10.0
Good choice of standard breakfast fare. A couple of surprises. Crepes!
Elevator availability was painfully slow at peak times
7.0 / 10.0
Cleanliness
Room size
While the property carries a 4-star rating, the overall experience aligns more closely with a 3-star offering.
The hotel’s facilities, particularly the rooms and breakfast area, feel dated and would benefit from a thoughtful refurbishment to bring them up to modern expectations.
Service delivery was inconsistent. A more welcoming and customer-centric approach from the staff would significantly enhance the guest experience. At check-in, I was unexpectedly asked to authorise an additional €100 per night. No clear justification was provided beyond a vague comment about ensuring guests have sufficient funds, which did not inspire confidence.
Breakfast was adequate but unremarkable. It does the job, but it doesn’t elevate the stay in any meaningful way.
Given the overall condition of the hotel and the level of service provided, the price-to-value ratio falls below par. With some investment and a renewed focus on hospitality, the hotel could more credibly deliver on its stated star rating.
6.0 / 10.0
Nice restaurant bar
They overcharged me for my stay
9.0 / 10.0
Pretty good spa facilities overall.
A bit overly zealous in rules enforcement.
First, we arrived at 10:30 and there was nothing to eat the restourant was closed, so we got pizza and tried to eat it with some drinks at the bar, since it was the only working venue. We were told that it is forbidden so fine, so we ate it in the room.
The next day, after sightseeing the whole day, we went to the pool before closing and got some drinks. We left the glasses at the lobby just outside the indoor pool. We didn't bring them into the actual pool zone. Never mind, we were basically chased to return the glasses to the outside pool bar.
The third thing was the small puddle of water before the main pool. We used the sleepers that were provided in the room to go to the pool, but again, we were immediately warned not to use them and take them off when going through the puddle.
So the 3 situations were not particularly bad, but it looks more comic to try to enforce so strict rules in place for relaxation.
10.0 / 10.0
Clean, beautiful and great spa/pool areas! Great towel dryer rack for swimwear as well.
Our sink was clogged and you cannot control the aircondition - meaning that in 30 Celsius weather it was still too hot inside.
9.0 / 10.0
Outstanding out door pool and indoor spa
7.0 / 10.0
Breakfast was expensive (€22 each), but there was an excellent selection of hot and cold food offered.
Nice enough room. We caught the bus into the old town; easy to use and bus stop just across the road from the hotel.
Temperatures were searingly hot when we were there. We would have liked to use the outdoor pool but weren’t prepared to pay €45 each for the privilege. Quality of food at the bar not great
8.0 / 10.0
The reception staff were very helpful and efficient. The beds were comfortable. The breakfast was very complete with many choices and great service. The bar downstairs is cool.
Inside the building it's obvious that it is dated around the 70s or 80 s and the rooms are like a nightmare of bad 70s décor recalling that famous "international Man of Mystery". But if that's what you like...yet the restoration is overdue. The bathrooms were old-fashioned.
9.0 / 10.0
Attentive staff, good food,
9.0 / 10.0
Atmosphere. Bar. Food. Staff.
Air conditioning?
9.0 / 10.0
The spa facilities were unexpectedly good -better than we had expected. The breakfasts were terrific. The staff were very helpful
We didn't have a car, so we had to undertake a lot of bus journies and taxi rides to get into the centre of town and back.
9.0 / 10.0
Clean and modern
Tea coffee provided but no milk pods .
10.0 / 10.0
We have stayed multiple times here due to the incredible pool and spa, and large, clean family rooms. This place has everything you need for a stay in Lyon in addition to great wifi, parking, and a very nice breakfast. You also get robes for the whole family to use at the pool and towels to bring there next door. The children loved the pool they could use and the adults loved the outdoor thermal baths and grotto pool. Book without any hesitation.
Nothing- note the bathing suit for men needs to be speedo type vs any other kind due to pool rules. They sell them at the store on site if you forget!
10.0 / 10.0
Everything
Nothing all was amazing
8.0 / 10.0
Great location.
We could hear other guests walking, flushing.
10.0 / 10.0
Very professional staff and well presented Hotel and facilities
Breakfast was difficult due to lack of tables and we ate early on and managed to get a table but witnessed the hordes battling for space
8.0 / 10.0
Very clean and nice comfortable rooms
The Wi-Fi is terrible! 9mbs so not fast enough to stream Netflix etc
The lifts are even slower than the Wi-Fi, the worst I’ve ever known! Sometimes waiting over 5 minutes for it to arrive after calling it
The spa is very nice but it’s expensive at €45 per day. Most guests just want to sunbathe by the pool and the price is off-putting. This should be included and then maybe a chargeable upgrade for sauna and spa etc. There is no place to sunbathe without paying so it feels like they are forcing you to pay the extra charge which makes it poor value overall
9.0 / 10.0
Gentillesse du personnel
2.0 / 10.0
their breakfast was good, and their personel in the reception.
The lifeguards at the pool. I was not aware that i had to wear a speedo to use the pool. Two of the lifeguards at the pool told me i needed to have a speedo. I asked them if i could wear a speedo under my shorts as the speedo they had at their shop was too small and uncomfortable. they said yes. Then i bought one for 37 euro. Then another of the personel refused me to use it beneath the shorts. Then later that day could see other people using normal swimming shorts with no problems. I booked this hotel because of their pool but to me the stay was not good. 2 days wasted
10.0 / 10.0
Excellent
everything
7.0 / 10.0
Bathroom was out dated. Shower wasn’t working correct
8.0 / 10.0
The pool and spa are wonderful, but very pricey. The hotel is extremely clean and well run. Staff are very helpful indeed.
There isn't really anywhere nice to hang out outside unless you pay for the spa. There is a small covered outdoor dining area but it's not like other hotels where it is easy to hang out in the open air. Drinks are quite expensive at 6 euros for a lemonade.
10.0 / 10.0
Great hotel, very spacious, comfortable rooms. Breakfast was nice, bus stop at door to go into city.
1.0 / 10.0
The property was good . But windows was key locked couldn opened them
Staff not good took me cash guarantee as i already leaved blocked cash in my credit card
10.0 / 10.0
Excellent spa and outdoor pool.
Transit from restaurant area to outdoor pool is long.
7.0 / 10.0
It is clean
2.0 / 10.0
This was a second stay in just over a week. the first stay in the main building was great but this time we were put into a studio in an adjacent building. The room was very basic and nowhere near as nice as the comfort room in the main building. The room was smaller and didn't have the same facilities ( ie coffee machine ) as the room in the main building.
The staff in the restaurant are very slow and not at all motivated.
Nice but not good value
Facilities in second room
Staff in the restaurant
1.0 / 10.0
no Ac
7.0 / 10.0
these days the weather hot up to 30c
I took 2 rooms one of them the AC work
other one doesn’t work
I talk to staff to fix the AC they said no AC and switch off AC in other room ,,, unprofessional behaviour,,
very noisy the room on street
very bad experience
these days the weather hot up to 30c
I took 2 rooms one of them the AC work
other one doesn’t work
I talk to staff to fix the AC they said no AC and switch off AC in other room ,,, unprofessional behaviour,,
very noisy the room on street
very bad experience
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel Lyon Métropole & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hôtel Lyon Métropole & Spa. Enjoy the water!
Is Hôtel Lyon Métropole & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hôtel Lyon Métropole & Spa?
We found 30 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
