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Hôtel Lyon Métropole & Spa

Top rated by guests

Property building

Photo of the whole room, Seating area, Bedroom

Spa and wellness centre/facilities, Swimming pool

Spa and wellness centre/facilities

Property building, Bird's eye view, Swimming pool

8.2Excellent

(4,112 Ratings)

"Clean, beautiful and great spa/pool areas! Great towel dryer rack for swimwear as well."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(4,112 Ratings)

Hotel in Caluire-et-Cuire

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located on the banks of the Saone River, Hôtel Lyon Métropole & Spa offers accommodations with 24-hour reception and free WiFi.

Amenities at Hôtel Lyon Métropole & Spa

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Caluire-et-Cuire

city location on map

Nearby attractions

Parc de la Tête d'Or

Musée Cinéma et Miniature

Groupama Stadium

Parc zoologique de Saint-Martin-la-Plaine

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(4,112 Ratings)

"Clean, beautiful and great spa/pool areas! Great towel dryer rack for swimwear as well."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(4,112 Ratings)

Hotel in Caluire-et-Cuire

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Caluire-et-Cuire

city location on map

Nearby attractions

Parc de la Tête d'Or

Musée Cinéma et Miniature

Groupama Stadium

Parc zoologique de Saint-Martin-la-Plaine

Available Rooms

About this hotel

Located on the banks of the Saone River, Hôtel Lyon Métropole & Spa offers accommodations with 24-hour reception and free WiFi.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(4,112 Ratings)

100% verified reviews

7.0 / 10.0

4day stay for work

Cleanliness Room size

While the property carries a 4-star rating, the overall experience aligns more closely with a 3-star offering. The hotel’s facilities, particularly the rooms and breakfast area, feel dated and would benefit from a thoughtful refurbishment to bring them up to modern expectations. Service delivery was inconsistent. A more welcoming and customer-centric approach from the staff would significantly enhance the guest experience. At check-in, I was unexpectedly asked to authorise an additional €100 per night. No clear justification was provided beyond a vague comment about ensuring guests have sufficient funds, which did not inspire confidence. Breakfast was adequate but unremarkable. It does the job, but it doesn’t elevate the stay in any meaningful way. Given the overall condition of the hotel and the level of service provided, the price-to-value ratio falls below par. With some investment and a renewed focus on hospitality, the hotel could more credibly deliver on its stated star rating.

6.0 / 10.0

Check your payment carefully upon leaving

Nice restaurant bar

They overcharged me for my stay

9.0 / 10.0

Overal good stay

Pretty good spa facilities overall.

A bit overly zealous in rules enforcement. First, we arrived at 10:30 and there was nothing to eat the restourant was closed, so we got pizza and tried to eat it with some drinks at the bar, since it was the only working venue. We were told that it is forbidden so fine, so we ate it in the room. The next day, after sightseeing the whole day, we went to the pool before closing and got some drinks. We left the glasses at the lobby just outside the indoor pool. We didn't bring them into the actual pool zone. Never mind, we were basically chased to return the glasses to the outside pool bar. The third thing was the small puddle of water before the main pool. We used the sleepers that were provided in the room to go to the pool, but again, we were immediately warned not to use them and take them off when going through the puddle. So the 3 situations were not particularly bad, but it looks more comic to try to enforce so strict rules in place for relaxation.

10.0 / 10.0

Wonderful place, would absolutely stay again.

Clean, beautiful and great spa/pool areas! Great towel dryer rack for swimwear as well.

Our sink was clogged and you cannot control the aircondition - meaning that in 30 Celsius weather it was still too hot inside.

9.0 / 10.0

It's a lovely hotel to relax and unwind in

Outstanding out door pool and indoor spa

7.0 / 10.0

Nice hotel - could be better

Breakfast was expensive (€22 each), but there was an excellent selection of hot and cold food offered. Nice enough room. We caught the bus into the old town; easy to use and bus stop just across the road from the hotel.

Temperatures were searingly hot when we were there. We would have liked to use the outdoor pool but weren’t prepared to pay €45 each for the privilege. Quality of food at the bar not great

9.0 / 10.0

All good

Attentive staff, good food,

8.0 / 10.0

Time wharp building with great service

The reception staff were very helpful and efficient. The beds were comfortable. The breakfast was very complete with many choices and great service. The bar downstairs is cool.

Inside the building it's obvious that it is dated around the 70s or 80 s and the rooms are like a nightmare of bad 70s décor recalling that famous "international Man of Mystery". But if that's what you like...yet the restoration is overdue. The bathrooms were old-fashioned.

9.0 / 10.0

Great stay. Will stay again.

Atmosphere. Bar. Food. Staff.

Air conditioning?

9.0 / 10.0

The Metropole is a very pleasant place to stay, suitable for business and personal use.

The spa facilities were unexpectedly good -better than we had expected. The breakfasts were terrific. The staff were very helpful

We didn't have a car, so we had to undertake a lot of bus journies and taxi rides to get into the centre of town and back.

9.0 / 10.0

Lovely by the river

Clean and modern

Tea coffee provided but no milk pods .

10.0 / 10.0

The only place we stay in Lyon!

We have stayed multiple times here due to the incredible pool and spa, and large, clean family rooms. This place has everything you need for a stay in Lyon in addition to great wifi, parking, and a very nice breakfast. You also get robes for the whole family to use at the pool and towels to bring there next door. The children loved the pool they could use and the adults loved the outdoor thermal baths and grotto pool. Book without any hesitation.

Nothing- note the bathing suit for men needs to be speedo type vs any other kind due to pool rules. They sell them at the store on site if you forget!

10.0 / 10.0

Great hotel great service the pools are huge and clean . The spa is so relaxing . A great place

Everything

Nothing all was amazing

8.0 / 10.0

Very good

Great location.

We could hear other guests walking, flushing.

10.0 / 10.0

Excellent hotel and staff

Very professional staff and well presented Hotel and facilities

Breakfast was difficult due to lack of tables and we ate early on and managed to get a table but witnessed the hordes battling for space

8.0 / 10.0

Whilst I was disappointed with the Wi-Fi, one of the managers (Melissa) was very helpful and did her best to help resolv

Very clean and nice comfortable rooms

The Wi-Fi is terrible! 9mbs so not fast enough to stream Netflix etc The lifts are even slower than the Wi-Fi, the worst I’ve ever known! Sometimes waiting over 5 minutes for it to arrive after calling it The spa is very nice but it’s expensive at €45 per day. Most guests just want to sunbathe by the pool and the price is off-putting. This should be included and then maybe a chargeable upgrade for sauna and spa etc. There is no place to sunbathe without paying so it feels like they are forcing you to pay the extra charge which makes it poor value overall

9.0 / 10.0

Excellent

Gentillesse du personnel

2.0 / 10.0

Not a good stay

their breakfast was good, and their personel in the reception.

The lifeguards at the pool. I was not aware that i had to wear a speedo to use the pool. Two of the lifeguards at the pool told me i needed to have a speedo. I asked them if i could wear a speedo under my shorts as the speedo they had at their shop was too small and uncomfortable. they said yes. Then i bought one for 37 euro. Then another of the personel refused me to use it beneath the shorts. Then later that day could see other people using normal swimming shorts with no problems. I booked this hotel because of their pool but to me the stay was not good. 2 days wasted

10.0 / 10.0

Great

Excellent

everything

7.0 / 10.0

Good

Bathroom was out dated. Shower wasn’t working correct

8.0 / 10.0

Clean, smart hotel but expensive.

The pool and spa are wonderful, but very pricey. The hotel is extremely clean and well run. Staff are very helpful indeed.

There isn't really anywhere nice to hang out outside unless you pay for the spa. There is a small covered outdoor dining area but it's not like other hotels where it is easy to hang out in the open air. Drinks are quite expensive at 6 euros for a lemonade.

10.0 / 10.0

Spectacular. Comfortable, clean and close to transport.

Great hotel, very spacious, comfortable rooms. Breakfast was nice, bus stop at door to go into city.

1.0 / 10.0

Bad

The property was good . But windows was key locked couldn opened them

Staff not good took me cash guarantee as i already leaved blocked cash in my credit card

10.0 / 10.0

Exceptional

Excellent spa and outdoor pool.

Transit from restaurant area to outdoor pool is long.

7.0 / 10.0

Good

It is clean

2.0 / 10.0

Nice but not worth the money

This was a second stay in just over a week. the first stay in the main building was great but this time we were put into a studio in an adjacent building. The room was very basic and nowhere near as nice as the comfort room in the main building. The room was smaller and didn't have the same facilities ( ie coffee machine ) as the room in the main building. The staff in the restaurant are very slow and not at all motivated. Nice but not good value

Facilities in second room Staff in the restaurant

1.0 / 10.0

Bad

no Ac

7.0 / 10.0

noisy rooms on street,, no AC

these days the weather hot up to 30c I took 2 rooms one of them the AC work other one doesn’t work I talk to staff to fix the AC they said no AC and switch off AC in other room ,,, unprofessional behaviour,, very noisy the room on street very bad experience

these days the weather hot up to 30c I took 2 rooms one of them the AC work other one doesn’t work I talk to staff to fix the AC they said no AC and switch off AC in other room ,,, unprofessional behaviour,, very noisy the room on street very bad experience

10.0 / 10.0

after some not so great VRBO’s was finally happy here

Clean and fresh, super friendly staff, some free parking or 15 per day in parking garage

clean rooms and friendly staff

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