Niños Hotel Fierro

Super friendly staff, such a unique accomodation and a great location being just a short walk from numerous points of interest in Cusco (sacsayhuaman ruins and the main plaza). Staff were also super accommodating with our middle of the night check in and took great care of our luggage when we left in the middle for the salkantay trek. Would highly recommend

Excelente servicio al cliente, muy amable y eficiente. Restaurante con gran variedad de platos ricos.

Nada

Leuk hotel / b&b . leuke binnenplaats en dicht bij het centrum. Fijn personeel

We zijn hier 2 nachten geweest. 1e nacht was de kamer niet goed. geen gordijn voor de raam. en een soort pomp die herrie maakte. We de 2e nacht een andere kamer gekregen. die was prima.

The rooms are nicely decorated and have a lot of character. The hotel also offers very convenient services for travelers, such as free luggage storage for several days, which is especially helpful if you’re going on a multi-day tour. The laundry service is efficient and reasonably priced, making it easy to take care of clothes during a longer stay.

My original reservation was changed to their sister hotel, Ninos Meloc, due to an issue with the room. While the alternative itself was acceptable, I was only informed one day before arrival, which created unnecessary hassle as I had to update all my pre-arranged pickups for tours. Comfort was a major issue throughout the stay. The rooms are very cold and difficult to heat, with only a small electric heater that takes hours to make any difference. Hot water takes several minutes to start — if at all — and is often only lukewarm. Privacy is also limited, as the windows face the inner courtyard and there is a gap between the door and the wall, so noise carries easily and the room does not retain warmth. Additionally, the front gate is always kept closed and guests are not given a key, meaning you often have to wait several minutes for staff to open it each time you return, which becomes quite frustrating over time.