Mad Monkey Bayswater

Had a great stay at Mad Monkey! The atmosphere was super friendly and social, and the staff were really welcoming and helpful. It’s a great place to meet other travellers, have fun, and enjoy the whole hostel experience. Would definitely stay here again!

Location, it’s cheap and cheerful but clean and great staff

It’s clear what it is if you don’t like the pictures stay somewhere else

I had a great stay at Mad Monkey Bayswater! The staff were super friendly and helpful, and the atmosphere was really welcoming and social. The hostel was clean and well organised, and I especially loved the rooftop and the events, which made it really easy to meet other travellers. The location is also great, just a short walk from Kings Cross station. I would definitely recommend staying here and would happily come back!

Location, friendly staff

No protocol whatsoever in the situations when customers health is in danger because of other people being very very sick. There was a girl in my room seriously sick, she was coughing for entire night putting in danger everyone else’s health. At night was no one at the reception to ask to isolate her, or put myself in another room. I texted immediately through booking messages if there is a way to deal with the situation . Was replied only in the morning with simple sorry and excuses. No money refund for sleepless night and dangerous for my health situation. No solution. The last thing someone wants is to get sick while travelling. I understand that hostel involves many people in the room but you can’t just welcome everyone who is sick, viral, or clearly disturbs rest and puts into danger other people. You should have some protocol in place for these kind of situations. Also bathrooms were not cleaned in ladies room since my arrival. Sink was broken. So not possible to even wash hands if another bathroom was locked. Dirty rug on the floor all wet.