Hotel Suites Unic Renoir Saint-Germain

We were very thankful for the air conditioning as we stayed during the heatwave

The toilet needed flushing on arrival. At breakfast there was no healthy cereal or fresh fruit

Good location, spacious room

Dusty sofa, old blankets, repetitive and poor breakfast

Рядом все достопримечательности

We booked here as a family of 5 (2 adults, 3 children) so that we could visit Paris (especially the Eiffel Tower) after a few days in Disneyland. The photos on booking.com looked great and the facilities listed matched just what we wanted. However, I’m not sure what hotel most of the photos were taken from!? We were in room 18, “the suite” where the door in bashed into the first bed, then there was a single bed through an archway and finally a double bed with en suite across a small courtyard accessed only from this room. The good: Air con worked Shower was strong Hotel near underground stations

The bad: Breakfast was hard boiled eggs, meats, coco pops and a selection of breads, served from 7.30-10.30 (advertised) but we were told at 10am on day one that it was finished and if we were lucky enough to make it to it, they didn’t restock the breakfast ‘selection’ and there were only a handful of bowls so when we asked for a bowl to have cereal in, the lady checked to see if there was one finished on another table and washed it up! Facilities say you can get hot or cold drinks from reception included in your stay - partner asked them and receptionist walked her to the nearest corner shop so she could buy some! Asked for an iron and it was provided. Asked for a bath plug so we could actually use the bath and was questioned why we needed it (can’t you just shower instead receptionist said) then eventually they said they’d bring one up in 15 minutes….we’re still waiting for this….! A lot of the lights in the room didn’t work, the fridge was hot and dirty and parts of the wall had been touched in with white paint when the rest of the room was painted in cream. Also a grotty magazine that was covered in god knows what and a bottle of apple juice (we hoped) was still in the room which we disposed of. Loud neighbours in adjacent rooms who were inconsiderate all night Asked to leave the keycard every time we left the hotel as they only had one. I didn’t do this once as I didn’t agree with it. They had at least a second keycard as housekeeping came in and put new toilet rolls in and made beds when we were out.