Kira Kira Suites by H2 Life

Excellent location and view. It was warm and comfortable. Always lovely to come back to after a day on the slopes.

The kitchen was our only gripe. Very nice space but the practical facilities were way below standard. Very little cutlery (no knives at all - we had to ask for some to be provided), very few glasses, all mismatched. Too few pans, (no frying pan) and not enough utensils. No extra bin bags to deal with our rubbish as per very strict instructions, and a dirty oven. Empty salt and pepper grinders, which they filled for us when we asked. No staff on site. We saw the friendly cleaners, that’s it. Given management sends you a stern ‘if you leave the place dirty, we’ll charge you’ email before you arrive, the fact that we were met with an oven grill caked in layers of grease from previous guests was surprising. We waited for 3 days for it to be cleaned (we had no scouring pads, or I would’ve done it myself!). All in all, it was a 6/10 reception, but they addressed all the little issues when we asked, sometime quickly, sometimes slowly. Just wish we didn’t have to ask. And ask. And ask. Just fill the cutlery draw guys, get more glasses and a frying pan, give your guests more dishwasher tablets and ways to keep the place clean. It’s pretty simple.

The apartment was very comfortable, modern, well appointed and had all the amenities needed. Great views too

The staff were simply amazing. Extremely helpful. Awesome location and great facilities in the apartment.

Nothing in particular.

Friendly staff, good location.

They claim to offer a free shuttle, but when we got there we found out that it has to be booked in advance and some of the times we were offered were around 12, way too late to go skiing. According to one staff member, H2 Life manages more than 100 properties, but has only 6 vans. In comparison, one building nearby had at least 3 dedicated vans for that building. The walk is 15 to 20 minutes uphill depending on which lift you are going to. Our king bed was two mattresses put together, which would have been fine except that one sloped to the side and was inches lower than the one next to it.