Yamanakaonsen Ohanami Kyubei

Le personnel et les petits services en plus ( grillade, macha...) et le onsen privé.

Les horaires du petit déjeuner. La propreté des toilettes style japonais au 4 ieme

Ambience, staff, location, tea room, sake, all of it.

Beautiful team, Gina and staff were wonderful, helpful and warm. Plenty of stuff to entertain our 4yo, and reasonable space given to enjoy the experiences. I had low expectations given some reviews but really did enjoy ourselves. Some old reviews carried on about coffee (maybe at breakfast specifically?) but we found a reasonable dolce vista machine in the room, drip coffee in reception, coffee in vending machines etc, maybe no espresso system or barista there but coffee enough for us. Maybe just bring some milk from family mart if you want fresh (not creamer). Onsens were fantastic, and we had a spa suite room with terracotta mini onsen in our room, managed a private onsen plus dip in our own room before and after dinner and breakfast! Only an overnight stay but did it all. Last onsen resort we stayed in, staff were on top of us, kaseiki dinner in room (nice but stuffy), but at Ohanami Kyubei, we dined in main restaurants as part of our plans for dinner and breakfast and very much enjoyed it compared to kaseiki. As a family it’s good to have that space. Even managed a retro video game and time in kids play room! All in all though, the staff made the experience! Yamanaka onsen town itself was great also, walked the river track and took heaps of photos!

Somewhat lingering old Smokey smell in old hallways, maybe from old days of mixed smoking rooms etc, but honestly was fine for us really. Part of the 70s aesthetic I guess !

We got a suite room with onboard breakfast and dinner. The suite was massive! We had 2 twin beds plus an additional futon room (we didn't use it because we were only 2 people). The suite has its own onsen bathtub with an outdoor river view, which was the highlight of our stay because we could bathe anytime. The food for dinner and breakfast was decent. There were plenty of snacks and other free amenities in the lobby. We received a welcome drink as well. There were free shuttle buses for transport between Kagaonsen station and the ryokan, just need to book them in advance by speaking to the ryokan staff. As we had our own ensuite onsen bathtub, we didn't make use of the public baths, but they were available and we saw a lot of families use them.

The ryokan was family-friendly, but that dampened the experience of our stay. The public spaces were just too noisy at times, with kids running around and screaming. We would have appreciated a more private and quiet experience. We stayed for only one night so by the time we checked in, the private outdoor bath had been fully booked for the evening, so that is a disadvantage for those who stay there for only 1 night. The ryokan doesn't allow advanced bookings of this private outdoor bath. In terms of cleanliness, in general the room was very clean. The only complaint we have is that the ensuite bathtub sometimes had wooden chips that fell out of the side of the tub into our water, especially when we were splashing around. Not sure if those chips were clean, might have been moldy as well. Considering the price of our one-night stay there, these aspects could have been improved.