AluaSun Helios Beach - All Inclusive

Close to beach

No elevator

This is was our third time here. As alwasys, the location is relatively quiet and perect for family with chldren. The hotel is improving from year to year, and there is a clear will to meet customer demands.

Regarding the place, there are some details that reveal the aeging of the place, and that it is degrading little by little. On the other hand, as it was a third visit for me, I am a bit dissapointed by the coldnes of the reception people. We had some serious issue with the parking. So despite we requested parking reservation and we had received a positive answer, we were then told to go to the public parking under the statement "we can NOT guarantee we can find you a parking spot". The problem was not even assumed by the hotel staff, blaiming "it's the booking.com" problem.

I liked everything about the hotel, facilities, food and the fact that the hotel and its terraces are basically on the beach. The pool, bar, entertainment, and the very well organized schedule make a great vacation for families (especially with kids). The town is clean and a very nice place to take a walk or why not the horse carriage (Prince Harry is charming). Great value for the money spent.

N/A

Very clean, close to the beach.

Food was very average and served lukewarm.