Hotel Castel
Top rated by guests





8.2Excellent
(753 Ratings)
"Really great stuff and food was amazing"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Hotel Castel is located in the heart of the capital of Valais between castles and vineyards, just below Tourbillon Castle, a 4-minute walk from the center of Sion and a 15-minute walk from the train station.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
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Top rated by guests
8.2Excellent
(753 Ratings)
"Really great stuff and food was amazing"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
It was fine. Simple, relatively clean room.
The whole check in process made very little sense. The front desk closes at 8pm which is quite unrealistic. It is not unheard of that hotels close front desks, but from my experience, that is usually sometime between 10pm and 12am. The city does not have a major airport, so people are either driving here or taking the train. Closing the front desk at 8pm does not reflect the kinds of tourists that are coming and travel times. I had to check in via the system outside, and it was prompting me to pay the nightly rate even though I had already paid on booking.com. I had to make a phone call in order to check in.
9.0 / 10.0
It was good value for money for Switzerland. We ended up taking a family room and it was spacious. The hotel restaurant is expensive but very good. Parking and good location. Wifi was good.
The building is old, and the lift can hardly fit in a person with the suitcases. We arrived very tired after a long drive from Italy and there was no staff available and we had to wait.
10.0 / 10.0
Really great stuff and food was amazing
Close to the highway. Lots of parking lots
9.0 / 10.0
Clean and nice location
10.0 / 10.0
Very clean and spacious room, with a coffee machine and a small fridge. Excellent view on the castle from the window . Friendly and helpful staff. Close to the city centre and to the local hospital (I was visiting someone at Sion Hospital).
6.0 / 10.0
The view from the balcony was good if you saw past the ugly building opposite and the road noise. The restaurant downstairs was spacious and had plenty of ventilation. Other than that, out of 24 hotels stayed in so far, this would be the worst.
We arrived on a 37 degree day. The room was hot. There is no air conditioning. Opening the door to the balcony made it hotter. Overnight for two nights it was 30 degrees at 8pm. Unbearable. The room was small although it was. Superior Double. Smallest room so far on our trip. We are Australians and used to the heat but we also are used to air conditioning and good practices to keep a place cool. The beds were soft and the first time in 2 months of travel that we woke with sore backs. As usual, heavy quilt on each bed. We couldn’t open the door to try and sleep until very late as the road noise was too much. The breakfast was very thin on the ground and not good either. It they did make a good coffee with the standard machine. The staff seemed more interested in talking to each other than service. Overall, not a pleasant experience. There was a mini fridge and a wall mounted screen not much bigger than my computer.
7.0 / 10.0
Location close to the center with all the bars and restaurants
Very clean room
No AC in the room when it was 34 degrees outside.
8.0 / 10.0
It is about 15 minutes away from the central station by walk, and the castles and old town are very close. Room was comfy, ideal for short stay and city sightseeing.
Need a bit of refurbishment for the rooms.
7.0 / 10.0
location was very nice, wonderful view to the castle, extremely comfy bed
strange perfume smell in the room, but if you open the window for some time it goes away
9.0 / 10.0
Staff were excellent
Very clean and comfortable
Would have liked a kettle in the room so I could make a cup of tea
8.0 / 10.0
Very friendly service. Good coffee at breakfast. Great location near the center for shopping, restaurants, and sightseeing.
The traffic on the nearby street is quite loud at night.
10.0 / 10.0
clean. nice people
nothing
10.0 / 10.0
The staff are wonderful and well informed, the room was comfortable and yes i will stay again.
It is a short walk to the old town.
8.0 / 10.0
The hotel is conveniently located, with a view of the rock face. It was clean and convenient and I would recommend it for short stays in the region.
There was no mention on the website that parking had to be paid extra; only found this out when confirming that we wanted parking. Whether Parking is free/included or not should be explicitly stated.
8.0 / 10.0
Overall a nice hotel, big and clean room, quiet, nice breakfast which I could take outside in the sun. Certainly a place to go back next time I need to stay in Sion!
It was all good
6.0 / 10.0
We liked the size of the room. And the receptionist was quite nice. And we also liked the coffee in our room.
The room could have been tidier. We opened the windows because it was too hot during the night, but the room is right next to the road and so there was a lot of noise... And then it was impossible to stay asleep in the morning because of the light, the curtains were not effective at all. The pillows are not comfortable at all, it felt like sleeping on a rock basically.
9.0 / 10.0
The staffs are very friendly and helpful. I needed to drop my luggage off much earlier than the check-in time and they help me with it. I also get a view of the Basilique de Valère from my room.
9.0 / 10.0
Great location, 5 minutes walk to the old town and free parking. Staff were excellent. Room and bed comfotable, would happily stay here again. We didn't eat here, appeared a bit pricey and so many restaurants 5 minutes away.
Could hear the people and children next door talking, so rooms were not that quiet, I would request a quiet room.
8.0 / 10.0
No problem for a short stay. Decent location but the town is small so anything is good. 15 min walk to train station. Easy to get up to the castle and enjoy the sunset. Would stay again for a quick visit.
8.0 / 10.0
Clean, spacious room, vey nice staff, great breakfast
Pillows very not comfortable :(
8.0 / 10.0
Well placed and clean. Comfy bed and pillows
Slow elevators 😛
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Castel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Castel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Castel?
We found 5 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).
