Ashdown Park Hotel

Beautiful. Amazing staff - went above and beyond to support us.

Food was excellent but room service for adults was limited (kids menu room service was incredible).

The grounds and location are great with some beautiful walks. The Spa facilities are good and the hotel has some interesting features and character. Main restaurant evening food and service was fantastic with lovely views and a grand piano playing in the background to create a nice ambience.

Staff on arrival were not friendly, unhelpful and didnt even acknowledge that this was a special occasion for us . In addition we paid handsomely for a suite but that didn’t seem to matter either. I requested ice and glasses and after asking reception twice for them and waiting two hours I eventually had to go down to get it myself. Room service were not even answering their phone. The lunch area and bar was not cleaned quickly enough after guests departure and we had to ask for a table to be cleaned and cleared. This appears to be a common problem here. Seemed understaffed due to a couple of events but this should not impact other paying guests. Our room could have been cleaned better with more attention to detail for example the phones wiped clean and dusted. Allow people ro enjoy more time in the restaurant without the pressure of each course being quickly followed by the next.

Location, comfy room, good service from staff

Very expensive bar prices, no cold drinking water in health centre….warm water in carafes not sufficient. Shower pressure very weak over tired, old stained bath.

Breakfast was disappointing A walking shower would have been better for elderly and disabled. Bed very uncomfortable

smoked haddock very poor. Salmon and Eggs, scrambled under cooked.