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High-end valueWell priced for this area
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About this hotel
Located in the historic center of Gubbio, the Relais Ducale is the annex of the Ducal Palace, near the Cathedral, Palazzo dei Consoli, and historic churches. WiFi is free throughout the property.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located in the historic center of Gubbio, the Relais Ducale is the annex of the Ducal Palace, near the Cathedral, Palazzo dei Consoli, and historic churches. WiFi is free throughout the property.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.4 / 10.0
Excellent(1,103 Ratings)
100% verified reviews
8.0 / 10.0
I don't think I would give it a four star rating, but it was overall a good experience.
Room - very nice.
Woman at desk..morning. Went above and beyond to research a question...even came down and found me at breakfast! How kind!!
The place to enter with quite a number of steps was a bit unexpected. I came traveling very light, but if I had even had a small rolling bag, it would have been a bit challenging. It is, however, part of Gubbio -it is a hill town!
Hearing the bells all night was an interruption for me..not the fault of the hotel, but a distraction for sure.
9.0 / 10.0
A charming and atmospheric hotel even by Italian standards
Amazingly complex building on at least four levels even outside the structure. Various hidden gardens and, from certain rooms, stunning views across medieval Gubbio and the hills surrounding it. The rooms are quite retro in style but have most of the modern facilities you could want. The bar offers basic food, but at least two restaurants in the town, the Bosone Garden and the Taverna del Lupo, are superb, quite expensive and, being in the same ownership as the hotel, offer a useful discount.
There is no lift from the ground floor to the first floor which is a bit of a drag for those like me with aging knees. However there are lifts to all higher floors, and staff will happily bring luggage up and down. The hotel is very tricky to find especially as Gubbio’s streets are frequently closed for celebrations, market days or just roadworks. It’s often better to head straight for the funicular station car park. You can then walk your luggage to the hotel on a - reasonably - level but unevenly surfaced route, and enjoy additional wonderful scenery on the way. Make sure to give the hotel reception your car plate number for free parking downstairs at the funicular and, even more important, exemption from fines for entering camera monitored residential areas. The hotel sent me a very detailed pre-visit instructions email and I recommend reading this carefully well before your stay.
10.0 / 10.0
This is an extraordinary hotel, in an extraordinary town.
Amazing location. Terrific rooms. Full of character.
It was perfect.
10.0 / 10.0
Wonderful boutique hotel
Wonderful hotel right in the centre of Gubbio. Quirky layout but beautiful rooms. Garden terrace is amazing.
10.0 / 10.0
We love Gubbio!
The hotel is beautifully located and the rooms are just lovely with hints of its medieval history. I absolutely loved this hotel. The staff were very pleasant and there was so much to see right outside the hotel. There were plenty of shops and restaurants in this very picturesque town. Gubbio was wonderful and I only wished my husband and I stayed there longer. Perfect location for couples. I would definitely stay here again.
There was a lot of construction making it difficult to drive to the hotel but we did make it with the help of some locals.
8.0 / 10.0
Faded elegance with five-star staff. A great place to experience a unique city.
An extraordinary hotel. Fabulous staff. Many stairs. An amazing view from our room. Great aircon. Clock tower bells but unbothered by them. The most brilliant location. The public lifts in town make most areas accessible (not sure if wheelchair users would manage). The museum / art gallery are a must-see, and the basket-lift up the mountain not as scary as you might think!
Nothing. We had a great couple of nights here.
8.0 / 10.0
Romantic and welcoming,
2nd times in 2 years. Only one night but the enchantment of the location, the access to the main square, and pedestrian area.
No possible to find an issue
10.0 / 10.0
Beautiful and authentic. Nice breakfast. Helpful staff. Many places to sit and chill.
Beautiful room with a view with mini fridge, kettle. Very comfortable.
We had to close our bedroom windows for the bells every 15 minutes. Oh well.
8.0 / 10.0
Gorgeous vintage historic gem
Historic vintage building. Unusually outstanding. Few guests. Some dogs bark during the night. Charming. Service minded and friendly staff. Two charming gardens with terrasse.
A little old interior building. Shine up would be beneficial. More space in rooms would be beneficial. Breakfast limited and old fashioned.
9.0 / 10.0
It was wonderful.
Location, staff, the garden (!)
9.0 / 10.0
Great place to stay in Gubbio!
Loved the location, right on the plaza with convenient walking distance to everything in idealic Gubbio. Hotel staff, particularly Patricia, really made sure we had everything we needed. Downstairs breakfast was plentiful and healthy!
Parking is a little tricky since hotel is in the restricted traffic zone, but hotel staff was terrific in helping with directions to their free parking by the Funivia which was only a short walk.
9.0 / 10.0
Perfect stay. Great location. Great hotel. Great staff.
Great hotel. Awesome view from the terrace. Nice and clean rooms. Very nice and helpful staff. Relaxing Spa facility.
All good there. Nothing to complain.
5.0 / 10.0
An old landmark hotel that could use a facelift.
Location. Staff helpful and pleasant.
An old tired hotel barely occupied. Many spaces underutilized with equipment piled up everywhere.
10.0 / 10.0
Highly recommend! The staff are very friendly and kind!
Excellent stay in a beautiful setting and location! Breakfast was very good.
9.0 / 10.0
A perfect place to stay in hilly, medieval Gubbio. Wonderful staff!! Comfortable rooms, many with fabulous views.
Gubbio is a delightful medieval town. What a treat to stay in part of the Ducal palace right on the dramatic main piazza! The staff were excellent-so friendly and helpful. Our room had a fabulous view of the piazza and the Umbrian hills. The palace is very old so rooms are on various levels with various elevators plus some stairs in places. It makes for an adventure to find your room! The breakfast was good with eggs, yogurt, cheeses, cold meats, fruit and many sweets. There is a small bar both inside and outside on the piazza in nice weather. There are two lovely large gardens on different levels in the hotel. Close to lots of restaurants, shops etc.
10.0 / 10.0
The Relais Ducale is a lovely hotel in the fantastic hill town of Gubbio.
Relais Ducale
Our bags were taken to our room (to our surprise) via stairs and elevator. Our room was spacious, always warm & looked out at the hotel’s back garden. We had a comfortable bed, plenty of storage & a basic bath. We were also provided with history of the local area. The staff was a well oiled team, helpful and accommodating. The hotel’s entrance was across from Palazzo dei Consoli & Piazza Grande. Along the street we found many ceramic artist’s shops, featuring hand painted majolica, to our delight! Near by you can take an elevator to Cattedrale dei Santi Mariano e Giacomo.
Gubbio is definitely a serious hill town and we stayed at the very top of it. We were directed by the hotel to park at the Funivia Parcheggio lower level and it was free! Later that day we took the very unique Funivia Colle Eletto up the hill to the Basilica of Saint Ubaldo. Highly recommended!
Another hotel detail is that it was were the TV series Don Matteo was filmed for Italian TV’s Rai Uno. The Hotel has the chess table set up outside the hotel's entrance with Don Matteo's beret and the police inspector's hat.
Don Matteo (English: Father Matthew) is an Italian television series that has been airing on Rai 1, Italian national television's first channel, since 2000.
The protagonist of the series is Father Matteo (portrayed by Terence Hill), a Catholic priest in a parish of the town of Gubbio, Perugia. He is also known for his unrivaled talent in investigating local crime stories. Father Matteo is a wise and respected person who really manages to understand people's problems, and always appears to be willing to help. Thanks to his charm and positivity, he often helps criminals on their way to redemption and he always convinces them to confess their crimes and to accept their responsibilities.
9.0 / 10.0
Comfortable and very pleasant. Shawn the host, was most helpful.
Location in this fantastic town is awesome!
Nothing not to like. Hotel is brilliant with "old school" comfort and style.
6.0 / 10.0
A good value
The Hotel Concierges Barbara and Fabrizio were fantastic. Extremely helpful and pleasant to speak to.
When booking, there is no explanation of having to climb over 50 steps just to get to the reception desk. The bathroom was a little “dated “.
10.0 / 10.0
A delightful stay in a charming hotel.
Peter was gracious, helpful, hospitable. Amin was very helpful, accommodating and cheerful. He secured ice packs for my problem knee three times. All staff were friendly. My on daughter had a wonderful suite (402) with balcony where we enjoyed breakfast twice.
Air conditioning in 404 was not very efficient.
9.0 / 10.0
A lovely stay in a unique & charming inn.
One of a kind property, lovely courtyards, great view. Hard working staff, and a good breakfast included. I had a back flare up on the date of our planned departure, and was unable to drive. The staff were able to extend our stay another night.
The location was great!
There are a lot of stairs to reach the check-in from the street level. From there, an elevator was available.
Be prepared for the bell tower in the piazza to chime every 15 mins. ;)
Driving in Gubbio is not for the faint of heart! Free parking was available, but was a bit of a walk to reach.
7.0 / 10.0
Good
Location was perfect - especially for seeing the palio in piazza outside. Breakfast was good. Bedroom (Medici Suite) was large with beautiful garden just outside window.
Bell tower ringing loudly every 15 minutes throughout the night. Took a long time for hot water to come through shower in morning. A lot of stairs to get to rooms (and carry cases down).
8.0 / 10.0
cheap and well positioned
location, dimension of the room.
old bathroom, bad lighting in the bathroom, poor sound insulation in the windows of the room, not very nice room for the breakfast, too many stairs
4.0 / 10.0
Disappointing
location
very dark rooms and breakfast area poor hot water supply
10.0 / 10.0
Exceptional
Awesome Staff. Great Location. Beautiful setting.
N/A
8.0 / 10.0
Great comfortable accommodation in heart of historic Gubbio.
In heart of Gubbio.
Great location, beautiful,peaceful courtyard. Staff helpful in organising collecting bags before I took car to carpark as in historical centre.
Noisy church bells every quarter hour. Needed slightly longer bed for tall person.
10.0 / 10.0
Exceptional
excellence location.
9.0 / 10.0
Great stay
Amazing location, right beside the Palazzo Sri Consoli in Gubbio with its stunning views. Staff are wonderful; friendly and helpful, especially Olga who served us apperitivi on the squre, even moving the chairs and table into the sun. The room was spotlessly clean and excellent value for money. Really fabulous stay.
If you arrive by car it’s tricky to find if you trust Google maps. You need to carefully read the instructions beforehand.
10.0 / 10.0
Exceptional
Safe, quiet, clean and warm
10.0 / 10.0
Exceptional
The hotel is in the best location in Gubbio, in the main square. The staff was lovely and happy to help, and overall, the hotel was wonderful!
10.0 / 10.0
Excellent!
Fabulous!! Loved every moment:)))
8.0 / 10.0
Wonderful position. Staff very welcoming. Gardens lovely.
Breakfast was good. Room was excellent with large veranda. Air conditioning unit very noisy and they could have provided free bottles of water (they were charging 2 euros per bottle).
Noisy air conditioning.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Relais Ducale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Relais Ducale pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Relais Ducale?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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