Hotel Charleroi Airport - Van Der Valk
Top rated by guests





8.3Excellent
(2,256 Ratings)
"Always super friendly, clean, tasty, great vibe… absolutely nothing to fault.
Also ready to go the extra mile in unexpected situations.
THX"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Hotel Charleroi Airport - Van Der Valk is located 10 minutes' drive from Charleroi Airport and benefits from a fitness center, a 24-hour front desk and free WiFi throughout.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(2,256 Ratings)
"Always super friendly, clean, tasty, great vibe… absolutely nothing to fault.
Also ready to go the extra mile in unexpected situations.
THX"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
The facilities of the hotel
It is an airport hotel and, in this class of establishments, the service to arrive from/go to the airport is the key. However, the transfer to the airport was very disappointing.
We booked 4 taxis for 14 people at 4.30 am and only 2 appeared at the booked time. In my case, the taxi arrived 45 minutes later than booked (~5.15am), having a flight departing at 6.30am!! The receptionist was even joking about the risky situation to reach the plane, asking sarcastically if we needed an extra night in the hotel.
This was a clear unprofessional service by the hotel: we had booked the taxi to the airport the night before. As a consequence the situation at the airport of Charleroi was extreme, reaching the gate for departure only at the very last minute.
8.0 / 10.0
Restaurant was busy but there was only a short time for the service what I found to be excellent
closer to the airport maybe, a shuttle bus would have been welcomed
7.0 / 10.0
Reception is big and elegant
There was a open bottle in the room, the housekeeping did not clean it propertly
8.0 / 10.0
Good proximity to the airport
Nothing
10.0 / 10.0
Always super friendly, clean, tasty, great vibe… absolutely nothing to fault.
Also ready to go the extra mile in unexpected situations.
THX
N/A
9.0 / 10.0
The 2 gentlemen on reception were very good and helpful. Restaurant staff were very polite and attentive
Nothing
10.0 / 10.0
Clean and comfortable with friendly staff
8.0 / 10.0
Need and clean
10.0 / 10.0
Everything ( especially breakfast)
8.0 / 10.0
All good requested and was given a room on the ground floor
Staff could have even more pleasant
8.0 / 10.0
Excellent location, less than 10 minutes away from Brussels Charleroi airport.
Too noisy.
6.0 / 10.0
Location wise, it was very easy to access from the highway.
Rooms were not clean. We’ve been to their other hotels before which are always super clean and nice. So we were a little bit disappointed about this one finding hair of the previous guests in the drawer/closet and bathroom.
8.0 / 10.0
Support from the staff for freeing-up parking space for charging EV. Very good bed and quite room.
Rather loud music in lobby and restaurant
2.0 / 10.0
1ST ROOM VERY POOR. DANGEROUS SHOWERROOM WITH WATER OVER FLOOR FROM SHOWER. PLUG IN BASIN DID NOT WORK. NO SOAP IN DISPENSER. COMPLAINED AND CHANGED TO SECOND ROOM BASICALLY OK.
1ST ROOM VERY POOR. DANGEROUS SHOWERROOM WITH WATER OVER FLOOR FROM SHOWER. PLUG IN BASIN DID NOT WORK. NO SOAP IN DISPENSER. Appalling music made it impossible to think of eating there. Breakfast overpriced and included appalling music. Service for taxi a disaster. Ordered taxi the previous evening for 9.50am next day. At 9.50 next day receptionist began telephoning for taxi. Non arrived so by 10.25 after repeated requests the airport shuttle was provided with a driver who had never driven to the airport before. Driver entered airport in his phone for route while I held phone while he drove. Deposited 500m from the airport. Made flight with 5 minutes to spare so ultra stressed.
9.0 / 10.0
Clean, comfortable, pleasantly surprised for the free water bottle, good quality of coffee and sweets in the room.
While I was having the shower, water passed onto the bathroom floor making it wet and slippery.
8.0 / 10.0
Spacious room, with all amenities needed.
The double bed was made up of two single beds with different firmness, which was much appreciated as you can choose the side you feel most comfortable on.
Breakfast buffet was very rich in quantity and variety, restaurant on site is also pretty good.
9.0 / 10.0
verry good breakfast, verry helpful and frendly reception staff
verry dirty inside shuttle for airport!
5.0 / 10.0
Dinner was nice and beds were comfortable
When we checked in we were told that the breakfast was not included and when we checked out we were told that we had the breakfast room rate so we did not have breakfast while there. That was really disappointing
3.0 / 10.0
Awful, smelly room. I had to pay an upgrade to get a decent one
5.0 / 10.0
Room was nice
We have been sick with the food of the restaurant. Plenty of smash glasses front of the parking gate, I went few time to speak with reception and they didnt do anything.... I was worried about my car's tyres
9.0 / 10.0
Comfortable room. Very good food. Friendly service
Shower could have more pressure.
The hallway had a. Weird smell from the pipes. Thankfully not in the room though.
7.0 / 10.0
Good location, nice hotel, nice room, free parking very good,
10.0 / 10.0
Good position near the airport (just 12 min by car).
Clean and comfortable room (even though the mattress was too soft).
Seems very quite.
For an hotel situated near the airport, i think that early breakfast would be appreciated.
braekfast starts at 06:30 and due to early departure I jumped it (21 euro wasted).
this could be a point of Improvement
8.0 / 10.0
Clean, nice and good service.
Big room
The gym is too small and withoutventilation, the treadmill running is old, small and also dangerous!
7.0 / 10.0
It was a large room and with a good sauna, bubblebath and everything. no complaints there. The breakfast was plenty and nice range of food to pick from.
There was no Smart TV and in this day and age you would expect for the price you are paying to have a the option to watch Netflix instead of cable ... The room was quiet but we had the issue of noisy neighbours. Playing music at 02:00 at night. tried to contact the reception for it but had to wait a long time. I know this noisy neighbours is not something the hotel could expect ... but dealing with the issue is. It was a short night sleep because of this issue.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Charleroi Airport - Van Der Valk. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Charleroi Airport - Van Der Valk pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Charleroi Airport - Van Der Valk?
We found 30 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
