Rocío Suites Apartments

Location and apartment facilities

Working been undertaken in apartment below us during the evening. Very noisy.

Great location and amenities eg cafes, supermarket, etc.

Lighting in living and bedroom poor (number of light fitting not working). Also aircon ducts fixed and at night can feel air flow on face. Door on bedroom would be good.

Spaciousness, beautifully decorated, the kitchen, everything!!!

We liked all!

Spacious, Great kitchen. Beautiful inside. Shame the downstairs feature shower did not work.

The staff were not helpful and dismissive of questions- even when we first arrived re air-conditioning. The location is awful. Bars nearby so throughout both nights at 1, 2, 3.30 and 4am lots of shouting and drunken behaviour woke us up. The bedroom is on ground floor so you are next to a street and it's so noisy. Builders woke us up at 7am after awful night of no sleep. The staff could have been kind to allow us a later check in but were rude and dismissive. They were not kind. Whilst they gave us 1 hour qe were told that is all as cleaner needs 3 full hours, when we left we saw no cleaner desperate to get in. We were told the cleaner needs 3 hours to clean the place. I used to work in this industry and I am not certain that would take 3 hours to clean. The staff were not kind or hospitable at all - no concern at guests having a terrible stay. We will not stay with them or their properties again.