Hôtel Fenua Mata'i'oa

Property is beyond words breathtaking. A unique, top of line experience. Setting is like no other. We’ll run, attentive! Thoughtful, kind, beautiful!

The location was very good The room was comfortable The cats were friendly The snorkeling was fun We loved the seclusion and the privacy The cabana on the deck in front was our favourite spot

Not being able to accurately communicate with staff because we couldn’t speak French

Loved everything about this unique and magical boutique hotel!

The view of the lagoon was fantastic !! The landscaping is lush ^ lovely!! The furnishings are unique, and the room's shower & tub are magnificent!! The bed and pillows are very comfortable!! Bonus, there is a small store down the road and a restaurant very close to the hotel, so this was very helpful, to get snacks and a pre-maid meal.

On my first day there, the owner was taking up the small staircase to my unit, I put my hand on the railing to steady myself and the wooden railing completely collapsed. Unacceptable. My last two days in my unit were not so good. There was a serious water leak (rain coming through the roof) in the unit next to mine, so the owner and staff were back an forth in front of my unit and porch to deal with this problem. Also, the TV in my unit and one next door were not connected to the internet, thus no service. Thus, The owner & maid were in my unit trying to fix this problem, while I was trying to relax in bed. This was unacceptable. You would not expect these types of problems at an exclusive/expensive boutique hotel like this. IMHO a gracious owner and host would apologize for these problems and refund one night's stay. That did not happen.