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Heri Heights Hotel Apartments, SureStay Collection by Best Western

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review stars
8.1Excellent
(226 Ratings)
"Quiet environment, secured, breakfast was excellent, very cleaned, WiFi available. I"
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8.1 / 10
Excellent(226 Ratings)

Apartment hotel in Nairobi County

3-Star Apartment Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness center and Turkish steam bath.

Amenities at Heri Heights Hotel Apartments, SureStay Collection by Best Western

Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Nairobi County

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Available Rooms

Ratings and reviews

8.1 / 10
Excellent(226 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
The buffet, and the location is great!
None
8 / 10Excellent·Aug 2026
Professionalism of the Staff.
N/A
9 / 10Outstanding·Aug 2026
The breakfast was yummy, not so many options to choose from but what they had tasted good. We went for a safari very early and they provided our breakfast in take away packs ahead of time which made me so glad.
Increasing their breakfast options and adding pizza to their menu.
6 / 10Average·Oct 2026
Room was very spacious and the property had good amenities like restaurant, pool and playground for the kids . Staff were helpful with bags at check in and check out. The security team at the gate were very friendly
The room was rundown and needed maintenance work. The restaurant was out of key foods for the entire week we were there. Housekeeping left our room open and unlocked on several occasions
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FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Heri Heights Hotel Apartments, SureStay Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Heri Heights Hotel Apartments, SureStay Collection by Best Western. Enjoy the water!

Is Heri Heights Hotel Apartments, SureStay Collection by Best Western pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Heri Heights Hotel Apartments, SureStay Collection by Best Western?

We found 26 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.