Valentin Sancti Petri

Love this place! Incredible Staff

On arrival the staff impressed during the checkin process, immediately responding to all our questions and requests. The hotel is (at least to me) very large, but the public areas are nicely appointed and there are plenty of sitting areas, with several nice bars. The bar staff were great, my partner can't do dairy and the staff were always able to source alternative milks.

Breakfast is buffet style, and was for the most part OK but there were a few instances where the hot food wasn't and some of the alternatives milks were 'off' - the staff did respond to this quickly. Quite a lot of the food wasn't labeled, so we had to search out staff to confirm what we were eating. Also, while there was free parking available, it did get busy which meant we did have to search around the car park for a space - not really an issue just something to be aware of.

Staff were excellent, on reception particularly but also the restaurant staff. They seemed to have an experienced team, several guests were at the hotel for the 4th -5th time and they knew many of them by name. This meant that the place was run really well, very efficient without losing the friendliness. The food in the buffet restaurant was really good, with a nice variety and good quality for breakfast and dinner. The pool area was a delight and there were generally plenty of beds. The fitness staff did some excellent classes throughout the day.

The staff at the beach bar and restaurant were no of the same calibre as the rest of the hotel. Not a big thing but they lacked the qualities that shone through elsewhere. The venue and the food were nice, although it was a bit expensive. The other let down is the surrounding area and commercial centre where the restaurants, etc are unappealing. You need to travel along Barossa Beach to find alternative restaurants for nice fresh fish, etc.

Breakfast and meals very good. Staff friendly . Location is beautiful.

Our located room 2301 was not what we expected . It was stuck on a side, over a green gym roof . When we arrived with our one year and ten month old granddaughter staff could have been more attentive to allocating a more appropriate room maybe . It would have made huge difference to our stay. The hotel once in full splendor could do with a huge furniture update and spruce. Our furniture was outdated and original from when we used to go regularly approximately 15-20 years ago id say. The bath tiles and grouting is certainly needed as some mould around the basin . The notion of the beach towels and people holding sunbeds for hours while not being there should stop. There was also an incident in the childs pool where a boy poohed in the pool . The parent laughed and removed the faeces . I went and advised the life guard expecting pool to be temporarily shut for full decontamination with chemicals. This never happened and other children and babies continued to swim in it . I did not take my granddaughter to the baby pool again .